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ACR Rep

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Hey guys,


We have rescheduled the software update for tomorrow at the same time, so there will be a downtime on Wednesday 13th for approximately 5:00am ET to 10:00am ET.

Thank you!
 
dj11

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Hey guys,


We have rescheduled the software update for tomorrow at the same time, so there will be a downtime on Wednesday 13th for approximately 5:00am ET to 10:00am ET.

Thank you!

TY, several of us were surprised at getting in this morning.

I am having problems with P2P. Hitting the button does nothing. I get script error messages for either the Deposit, or Withdrawal buttons, and answering that error either yes or no also does nothing. I have been reluctant to bring this up knowing an upgrade was pending.

It is a big enough upgrade to solve my problem?
 
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TY, several of us were surprised at getting in this morning.

I am having problems with P2P. Hitting the button does nothing. I get script error messages for either the Deposit, or Withdrawal buttons, and answering that error either yes or no also does nothing. I have been reluctant to bring this up knowing an upgrade was pending.

It is a big enough upgrade to solve my problem?

Hello dj11,

The software update has nothing to do with the problem you are experiencing, I will recommend you to contact our CS dep so they can troubleshot on this matter.

Regards
 
BluDogg

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Is there a problem with the live support? It keeps telling me they will get back to me and I don't hear from them.
 
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Is there a problem with the live support? It keeps telling me they will get back to me and I don't hear from them.

That's because of this morning's downtime buddy, try to contact them again or PM me.
 
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Hey guys,

The Mac client was updated this morning as well! Mac client now has Jackpot Poker!
 
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blobman

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Do you just get the $12,500 cash with no requirement to play in the WSOP, and as such, do you not have to be 21 to play WSOP satellites?
Bump this question
 
dj11

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Could we get a list of what the upgrade entailed, cause the lobby doesn't look different to me.
 
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blobman

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Big glitch in Mac client jackpot games. I just had this happen, where it got to be my turn, I was not given any options, and I couldn't even x out the table to try to reopen it. I then force quit the application, upon trying to reopen it, it crashed, then finally I was able to reopen the client and resume the game without further issue.
 

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Could we get a list of what the upgrade entailed, cause the lobby doesn't look different to me.

You can check this blog article here with all the list of the upgrades
 
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Big glitch in Mac client jackpot games. I just had this happen, where it got to be my turn, I was not given any options, and I couldn't even x out the table to try to reopen it. I then force quit the application, upon trying to reopen it, it crashed, then finally I was able to reopen the client and resume the game without further issue.

Thank you Blobman,

I sent your report to the developers

Thanks
 
Poker Orifice

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Wow! 16k?? blinds @ 5k/10k ?


ACR Rep.,
It is getting even more annoying now with the Pop-Up Internet Explorer page opening when one attempts to shutdown the site .......pages popping up & they are doing so in FULL SCREEN mode! This blocks my view from ALL my tables on the entire screen!

Give us something so that we can at least disable it. PLEASE!

THANK-YOU!

Soooo much nicer having that removed.


Sh1tty. That f'n feature(<?) is BACK again :(
 
lilpotato

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Okay... I am on Black Chip but Bravo on the hand for hand and pay at the money. Great change!

Edit: That alert at pay bumps is awesome! :)
 
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mrbond8844

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When will the mobile App be available? Been waiting months and months for it
 
dbchristy

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I do love the format at ACR is the closest to PS
 
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When will the mobile app be available? Been waiting months and months for it

Hello mrbond8844,


We are working on it, no ETA yet. However, I will let you know if any update
 
pescaofish

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$10 Freerolls gone?

Dear ACR representative: today I try to find the $10 Freeroll but nowhere could I find it? Also teh only Freeroll was "Restricted" ???
Please clarify. :mad:
 
dj11

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Dear ACR representative: today I try to find the $10 Freeroll but nowhere could I find it? Also teh only Freeroll was "Restricted" ???
Please clarify. :mad:

Turn off your filters. Or refine them.
 
dj11

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I am having problems with P2P. Hitting the button does nothing. I get script error messages for either the Deposit, or Withdrawal buttons, and answering that error either yes or no also does nothing. I have been reluctant to bring this up knowing an upgrade was pending.

It is a big enough upgrade to solve my problem?

Hello dj11,

The software update has nothing to do with the problem you are experiencing, I will recommend you to contact our CS dep so they can troubleshot on this matter.

Regards

I passed this 'observation on to TS;

It seems P2P needs IE. On the system where it fails I have totally removed IE. I have FF, and Chrome, but no IE.

I was able to do the P2P on a system that still has IE on it.

Since MS is trying hard to get rid of (at least the perception that IE is flawed) IE in favor of Edge (?) you guys might want to rework that necessity of having IE.
 
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Dear ACR representative: today I try to find the $10 Freeroll but nowhere could I find it? Also teh only Freeroll was "Restricted" ???
Please clarify. :mad:

Yes buddy I am sorry, we remove them for a while but they are running now.

Regards
 
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I passed this 'observation on to TS;

It seems P2P needs IE. On the system where it fails I have totally removed IE. I have FF, and Chrome, but no IE.

I was able to do the P2P on a system that still has IE on it.

Since MS is trying hard to get rid of (at least the perception that IE is flawed) IE in favor of Edge (?) you guys might want to rework that necessity of having IE.

I sent you a PM my friend
 
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I passed this 'observation on to TS;

It seems P2P needs IE. On the system where it fails I have totally removed IE. I have FF, and Chrome, but no IE.

I was able to do the P2P on a system that still has IE on it.

Since MS is trying hard to get rid of (at least the perception that IE is flawed) IE in favor of Edge (?) you guys might want to rework that necessity of having IE.

Thanks buddy
 
A

ACR Rep

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Americas Cardroom’s CEO Phil Nagy will be back on our Twitch.tv channel tonight at 11pm ET to discuss new features and promos, plus get your feedback. Tune in and make your voice be heard. https://www.twitch.tv/justsomefish72

socialmediaimages_phil-friday.jpg
 
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