ACR Thread

[John_3_16]

NOT TRUE?

Originally Posted by John_3_16
Number of current players/tables & a quick display of my account when I log in. There is no shortage of spam popups when we log in/off. surely one more we actually want should be possible?

I know. I know. You sent it to the department in charge of lists to ignore. Thanks.

Sorry but that's not true, I always send each comment to the department. They have a big list of things to improve more and more the poker application. With each comment, you guys help us to be the better so we can give you the best poker experience ever.

Not true? Then you immediately say you send it to the department that adds it to a big list? That is proof that I am telling the truth. The part about ignoring it is proven by the list getting bigger rather than the improvements. And that the same things are requested over and over without ever showing up. Yeah. You are new. That is the one thing we do get is NEWBIES telling us we are wrong.


Thanks for that by the way. THAT is what we expect and are used to. :fight:

 

[Vfranks]

Originally Posted by John_3_16
Number of current players/tables & a quick display of my account when I log in. There is no shortage of spam popups when we log in/off. surely one more we actually want should be possible?

I know. I know. You sent it to the department in charge of lists to ignore. Thanks.





Not true? Then you immediately say you send it to the department that adds it to a big list? That is proof that I am telling the truth. The part about ignoring it is proven by the list getting bigger rather than the improvements. And that the same things are requested over and over without ever showing up. Yeah. You are new. That is the one thing we do get is NEWBIES telling us we are wrong.


Thanks for that by the way. THAT is what we expect and are used to. :fight:

Now now, don't shoot the messenger, they are just trying to help.. it's better than no one sending them our suggestions. The CEO isn't even responding to emails about losing sponsorship/ad revenue, colluding, super users, and what have you(at least in a timely manner). So you can't get too mad about this, or expect everything to happen overnight.

 

[ACR Rep]

Originally Posted by John_3_16
Number of current players/tables & a quick display of my account when I log in. There is no shortage of spam popups when we log in/off. surely one more we actually want should be possible?

I know. I know. You sent it to the department in charge of lists to ignore. Thanks.





Not true? Then you immediately say you send it to the department that adds it to a big list? That is proof that I am telling the truth. The part about ignoring it is proven by the list getting bigger rather than the improvements. And that the same things are requested over and over without ever showing up. Yeah. You are new. That is the one thing we do get is NEWBIES telling us we are wrong.


Thanks for that by the way. THAT is what we expect and are used to. :fight:

All your feedbacks are always highly appreciated, rest assure you that our developers do analyze our player's suggestion to identify trends and prioritize our player's needs and desires.

 

[darkassassin89]

Hello there, So I have never deposited on ACR before, but I wish to. I would deposit via visa If i use this method will I be able to withdraw via Bitcoin?
Would I need any information to upload for a bitcoin withdrawal?

 

[ACR Rep]

Hello there, So I have never deposited on ACR before, but I wish to. I would deposit via Visa If i use this method will I be able to withdraw via Bitcoin?
Would I need any information to upload for a bitcoin withdrawal?

Hello! Thank you for your preference, as a normal procedure we ask our players to certify their accounts, for security reasons, we want to make sure you are the owner of the account.




What documents do I need to submit to certify my account with?
You need to send us:


A scanned image of the front side of your Driver's license.
A recent utility bill under your name
Plus, if you deposited with a credit card:


Signed Authorization form
Copy of the card (s) used to deposit





More information here

 

[ACR Rep]

After eight years of fun and poker in the Dominican Republic, the Punta Cana Poker Classic is closing its doors. We were the main sponsor, so we’ve decided to add the Live Cage in Costa Rica starting this March.

Click here for more information

Link for the GIF

​

 

[Denver225]

What documents do I need to submit to certify my account with?
You need to send us:

A recent utility bill under your name

If I do not pay utility bills.
How then to be
Will such a document fit---indicating that I live at address which pointed at registration

Scan page. place of residence in the passport ?
Extract from ZhKKH-- state document confirming my place of residence ?

 

[Zer0-0uts]

So hey ACR Rep What's Good?

I figure I could PM you this question, but then if I did it wouldn't count towards my post count requirements. Also, if I just sent you a PM it wouldn't help answer the same question for anyone else who might have it.

The $50 free cash for first time depositors promotion, how does it work? I mean I understand that I must log in once a day for the 1st week or whatever it is to redeem the $50, but do I have to spend the money I win each day or will the unused portion roll over to the next day? Can I log in each day, redeem the promotion and sit on the prize, or will the prize for the day be forfeited if I fail to play the free money I win?

Thank you for your time,

Zer0

 

[Parkkev]

Thank you for answers. I am from Uzbekistan, thinking about begin to play in your room. What about your deposite bonuses?

 

[Vfranks]

As I was leaving a 6 max cash table on ACR I saw the double or nothing game pop up, but I had already hit the X to close the window.. I had actually hit close a couple times because it was taking forever. Did I actually play if I closed the window? I've opted out, but still it gives me the option to stay, close, or play the double or nothing game every time I leave the table for some reason. Would it show in my financial history, as I'm not seeing anything about it?

 

[Persian]

Hi. there are too many players in iran. i can say i know more than 20 active iranian poker sites each with more than 1000 online players at any moment ( some with up to 4000 online players on evenings) with even 30K guaranteed tournies. but many of us dont trust they RNG systems. Please we need access to ACR. let us play.

 

[John_3_16]

Buggy A$$ed software or Deliberate???

For a 3rd time my birthdate has been changed. Even though an edit option is offered it DOES NOT WORK.

I am not going to worry about it since I do not plan on depositing at this site in the next 20 years.


Fix it. Don't fix it. Upgrade. Don't upgrade. Like a lot of us now, we just don't care any more.


Add that to your list.


God help us.


:captain:

 

[Vfranks]

For a 3rd time my birthdate has been changed. Even though an edit option is offered it DOES NOT WORK.

I am not going to worry about it since I do not plan on depositing at this site in the next 20 years.


Fix it. Don't fix it. Upgrade. Don't upgrade. Like a lot of us now, we just don't care any more.


Add that to your list.


God help us.


:captain:

I sent them an email about this back on January 27th, telling them my birthday was one day off, and got this response:

"[FONT=Verdana, Arial, Helvetica]Hello

We hope this email finds you well, It's a pleasure for us to assist you.

Please be kindly informed that is a glitch in the system. In our end we are able to see the correct date of birth.
Currently our technicians are working to have this solved ASAP.

We would also like to invite you to check out more information on our promotions page by visiting the following link:
http://www.americascardroom.eu/online-poker-promotions/

Please let us know if there is anything else we can do for you, we are at your service!

Kind Regards,

Nina
Americas Cardroom Support Team"[/FONT]

 

[ACR Rep]

If I do not pay utility bills.
How then to be
Will such a document fit---indicating that I live at address which pointed at registration

Scan page. place of residence in the passport ?
Extract from ZhKKH-- state document confirming my place of residence ?

If this the case, you can present a recent passport with the latest address, on the email you should explain that you don't have an Utility Bill so you sent a picture or a scanned copy of the passport with the latest address.

 

[ACR Rep]

I figure I could PM you this question, but then if I did it wouldn't count towards my post count requirements. Also, if I just sent you a PM it wouldn't help answer the same question for anyone else who might have it.

The $50 free cash for first time depositors promotion, how does it work? I mean I understand that I must log in once a day for the 1st week or whatever it is to redeem the $50, but do I have to spend the money I win each day or will the unused portion roll over to the next day? Can I log in each day, redeem the promotion and sit on the prize, or will the prize for the day be forfeited if I fail to play the free money I win?

Thank you for your time,

Zer0

Hello! Your "task" would be to redeem daily each card. The funds will be there if you don't use it, so don't worry. Just make sure to log in every day and redeem the cards.

 

[ACR Rep]

Thank you for answers. I am from Uzbekistan, thinking about begin to play in your room. What about your deposite bonuses?

Hi! You are more than welcome to play on our site Here, at Americas Cardroom, we’re welcoming you to the tables with three huge incentives.


We have an incredible 100% first deposit bonus up to $1,000


Once you´ve made your first deposit, free cash awaits you! Follow the steps below to redeem your free cash cards we´ve placed in your account. Boost your bankroll with up to 4 New
Depositor freerolls with $250 prize pools!


More information here

 

[ACR Rep]

As I was leaving a 6 max cash table on ACR I saw the double or nothing game pop up, but I had already hit the X to close the window.. I had actually hit close a couple times because it was taking forever. Did I actually play if I closed the window? I've opted out, but still it gives me the option to stay, close, or play the double or nothing game every time I leave the table for some reason. Would it show in my financial history, as I'm not seeing anything about it?

No don't worry it will not affect your funds only click on try option. If you want to disable the feature click on Options > Table options > Unmark the check where it says "Enable Double or nothing on table exit"

 

[ACR Rep]

Hi. there are too many players in iran. i can say i know more than 20 active iranian poker sites each with more than 1000 online players at any moment ( some with up to 4000 online players on evenings) with even 30K guaranteed tournies. but many of us dont trust they RNG systems. Please we need access to ACR. let us play.

Hello, by any chance did you already check Poker Nuts? https://www.pokernuts.eu/

 

[ACR Rep]

For a 3rd time my birthdate has been changed. Even though an edit option is offered it DOES NOT WORK.

I am not going to worry about it since I do not plan on depositing at this site in the next 20 years.


Fix it. Don't fix it. Upgrade. Don't upgrade. Like a lot of us now, we just don't care any more.


Add that to your list.


God help us.


:captain:

Our IT department is still working on this glitch, on the security side the personal information is correct, this glitch is not affecting the personal information on the system it's just on the poker application. They are working hard to get this corrected.

 

[ACR Rep]

I sent them an email about this back on January 27th, telling them my birthday was one day off, and got this response:

"[FONT=Verdana, Arial, Helvetica]Hello

We hope this email finds you well, It's a pleasure for us to assist you.

Please be kindly informed that is a glitch in the system. In our end we are able to see the correct date of birth.
Currently our technicians are working to have this solved ASAP.

We would also like to invite you to check out more information on our promotions page by visiting the following link:
http://www.americascardroom.eu/online-poker-promotions/

Please let us know if there is anything else we can do for you, we are at your service!

Kind Regards,

Nina
Americas Cardroom Support Team"[/FONT]

That's right, our IT department is still working to get this fixed.

 

[ACR Rep]

ACR’s Online Super Series enters second week​

Americas Cardroom’s Online Super Series enters its final week. This is the middle section of the 3-part $15,000,000 OSS Cub3d that is running through March 25th. Click here for the full schedule.​

There is $6,817,000 in guaranteed prize pools over 94 tourneys in the Online Super Series. It includes both the $500,000 Series Main Event and another one of our $1,000,001 GTD Million Dollar Sundays. Both are happening this weekend on March 18th.​

Remember, the top-10 finishers on the OSS leaderboard also will win four $265 tickets to future Million Dollar Sunday tourneys. ​

Take a look at the Featured Event of the Day for this week. Below you can see the guarantee, buy-in and time (all ET). More tourneys can be viewed in the accompanied picture.

​

Monday (3/12) at 6:00pm - $100,000 - $150+15​

Tuesday (3/13) at 8:30pm - $150,000 - $300+20​

Wednesday (3/14) at 3:30pm - $60,000 - $30+3​

Thursday (3/15) at 7:45pm - $100,000 - $300+20​

Friday (3/16) at 6:45pm - $40,000 - $400+30​

Saturday (3/17) at 3:30pm - $75,000 - $75+7.5​

Sunday (3/18) at 3:00pm - $500,000 - $500+40​

Sunday (3/18) at 3:00pm - $1,000,001 - $250+15

 

[Zer0-0uts]

Thank you for the reply. Sounds good. I am going to make that first deposit tomorrow.

 

[Vfranks]

No don't worry it will not affect your funds only click on try option. If you want to disable the feature click on Options > Table options > Unmark the check where it says "Enable Double or nothing on table exit"

I have unchecked that box but it still came up, which is partly why I was asking.

 

[John_3_16]

I sent them an email about this back on January 27th, telling them my birthday was one day off, and got this response:

"[FONT=Verdana, Arial, Helvetica]Hello

We hope this email finds you well, It's a pleasure for us to assist you.

Please be kindly informed that is a glitch in the system. In our end we are able to see the correct date of birth.
Currently our technicians are working to have this solved ASAP.

We would also like to invite you to check out more information on our promotions page by visiting the following link:
http://www.americascardroom.eu/online-poker-promotions/

Please let us know if there is anything else we can do for you, we are at your service!

Kind Regards,

Nina
Americas Cardroom Support Team"[/FONT]

They must be fixing it. That is why it keeps "going" bad on my end. We have nothing to worry about. It was reported to the "List" department.

Never say never even when it applies.

 

[John_3_16]

I have unchecked that box but it still came up, which is partly why I was asking.

Same here. I find edit and off buttons are ignored by the software just like our birthdates. You can set your table size but it is not saved as one would assume. Oversized tables every time you log back in.

They have that on the list and are working on it. Yep. Thank God for lists.