ACR Thread

[nmate]

there is definitely a problem with the latest update.

 

[lilpotato]

Could you please take a screenshot of the lobby where it says that so I can check it. I appreciate your help!

I sent you a pm with a link to youtube video of my screen when logging in.

 

[Pokerguy6666]

I am having the same problem, I reinstalled ACR twice and it did not correct the problem. I only have that problem with Windows 10. ACR runs fine on my other computer (which has Windows 8.1).

There was another patch today and it seems to have cured the problem. TY ACR.​

 

[ACR Rep]

Any chance for PL08 freerolls in the future?

Hello! I sent your feedback to the Tournaments department so they can add it to their development list.

 

[ACR Rep]

MS Windows 8
Google Chrome Version 63.0.3239.132 (Official Build) (32-bit)
Microsoft Security Essentials


Everything was fine until a couple of days ago. The fact that 2 machines are doing the same thing and that trying to install BlackChip client software gave me the exact same problem makes me think that the problem is related to your most recent software updates.


I'm not having any issues with any other poker clients that I use.

Thank you very much for the information, I sent the data to the IT department. Recently they did another update, now the client should work as normal for the ones who had issues. Let me know if you still have issues.

 

[ACR Rep]

there is definitely a problem with the latest update.

Thank you very much for the information, I sent the data to the IT department. Recently they did another update, now the client should work as normal for the ones who had issues. Let me know if you still have issues.

 

[ACR Rep]

I sent you a pm with a link to youtube video of my screen when logging in.

Thank you very much for the information, I replied to your PM. Recently they did another update, now the client should work as normal for the ones who had issues. Let me know if you still have issues.

 

[lilpotato]

Thank you very much for the information, I replied to your PM. Recently they did another update, now the client should work as normal for the ones who had issues. Let me know if you still have issues.

I got your pm thanks. I still have same problem, but my new PC I ordered is coming today so I am not worried about it, but if I have the problem on this one PC, someone else probably has the problem as well.

 

[Animylgamer]

Originally Posted by ACR Rep
I'm checking your case with one of the Cash out managers, please allow me a few hours so I can get the response from the manager. Thank you very much for your patience!

What is the time delay on payouts via Dash crypto?

I have a payout pending via that currency since yesterday afternoon.

 

[ACR Rep]

What is the time delay on payouts via Dash crypto?

I have a payout pending via that currency since yesterday afternoon.

Hello, I checked it with one of the Cash out agents, he told me that it would be approved today and you will receive it tomorrow morning.

 

[Animylgamer]

Originally Posted by ACR Rep
Hello, I checked it with one of the Cash out agents, he told me that it would be approved today and you will receive it tomorrow morning.

Thank you for the speedy response, I figured the time would be about the same as Bitcoin. Have a friend that invests in cryptos and was telling me that Bitcoin isn't expected to bounce big upwards for quite some time, but Dash is on the rise and to get into it and hold on the long term, 24-32 months,

 

[Davydave]

Thank you very much for the information, I sent the data to the IT department. Recently they did another update, now the client should work as normal for the ones who had issues. Let me know if you still have issues.

That did it. The latest installer does fix the issue, but it had to run on one of my machines as a fresh install. Thanks for your help!

 

[karlperron88]

any idea when the promotion for non first time deposits will be? im itching to put some money in... but would rather wait if it isnt too long.

 

[ACR Rep]

Thank you for the speedy response, I figured the time would be about the same as Bitcoin. Have a friend that invests in cryptos and was telling me that Bitcoin isn't expected to bounce big upwards for quite some time, but Dash is on the rise and to get into it and hold on the long term, 24-32 months,

It's a pleasure to assist you! Anything you need please let me know

 

[ACR Rep]

That did it. The latest installer does fix the issue, but it had to run on one of my machines as a fresh install. Thanks for your help!

It's a big pleasure to assist you! If you need help or have any questions just let me know

 

[ACR Rep]

any idea when the promotion for non first time deposits will be? im itching to put some money in... but would rather wait if it isnt too long.

It's very very close! Soon as we release it I will do a post here .

 

[karlperron88]

awesome thank you,, was going to deposit money today or tomorrrow but ill wait a little longer

 

[DABNE]

VERY DFICULT SITE

Surely any aisle with experience and competence would not be having these issues. This tells me this site is unsafe and I sure would not entrust my information or money wothnthem.

It took me forever to get the site download to work and now I can't even create an account. It just goes blank. I think you have all your bugs fixed and get you act together BEFORE you launch a poker site in particular.

 

[ACR Rep]

awesome thank you,, was going to deposit money today or tomorrrow but ill wait a little longer

Better to wait just a few days!! I will post it here.

 

[vpashuta]

I play ACR all day long while I'm at work- mostly freerolls. The last few days I've noticed an incredible number of paired flops. Like a nearly statistically impossible number. Has anyone else noticed this?

 

[grumblbrumbl]

Such situation. Let's say that I made a deposit of $ 100. Then I understand that I made a too big deposit and want to withdraw some of this money. But when I try to withdraw money, they tell me that I can not withdraw my money:

That is, I can not withdraw my deposit. I can withdraw only the winnings from this deposit?

 

[ACR Rep]

Such situation. Let's say that I made a deposit of $ 100. Then I understand that I made a too big deposit and want to withdraw some of this money. But when I try to withdraw money, they tell me that I can not withdraw my money:

That is, I can not withdraw my deposit. I can withdraw only the winnings from this deposit?

Hello, regarding your comment:




How long do I have to wait after my Last Deposit to be able to cash out?


You would need to wait at least 72 hours in order to request your cash out; however, all payouts are conditioned to be reviewed by our Security Department and your account must be certified. Also, it must show a minimum rake generated before allowing you to cash out.




How much is the minimum rake I need to generate before cashing out?


This amount can vary and will depend on the type of games you play and the amount you have deposited or received from a transfer



You can check the full information here https://www.americascardroom.eu/pla...t-your-winnings/general-cash-out-information/

 

[kbuinowski]

ACR

I enjoy playing on ACR. I would like to see the 10 dollar free roll instead of 10 min. blinds i think they should be 5 min. blinds. or have a limit of people in a 10 dollar free roll. you get over 300 people in a 10 dollar free roll you are in the tourney over 3 hours. but i also would like to see ohoma H/L free roll has well.

 

[ACR Rep]

Our Live Cage is running five times this year in San Jose, Costa Rica with the first starting on March 16th.


You can win one of three $8,000 GTD packages every Sunday at 6pm ET in the $55 buy-in Beast and Sit & Crush Live Cage satellite.







More information here​

 

[ACR Rep]

I enjoy playing on ACR. I would like to see the 10 dollar free roll instead of 10 min. blinds i think they should be 5 min. blinds. or have a limit of people in a 10 dollar free roll. you get over 300 people in a 10 dollar free roll you are in the tourney over 3 hours. but i also would like to see ohoma H/L free roll has well.

Thank you very much for your feedback! I sent it to the tournaments department.