ACR Thread

[ACR Rep]

Thanks, I'll wait.

Hi, I do really appreciate your patience. What happened was the following: The MDS Mega-50 Satellite - 5 Seats GTD was played on 3 dates, until the 14th of April. The issue was that the system continued creating more satellites after the 14th of April and you won the satellite for the 23th. Due to that, the system automatically gave you the value of the ticket which was $8.80 the 2017/04/23 at 11:48:30.

 

[GRANDPAPA929]

Hi, I do really appreciate your patience. What happened was the following: The MDS Mega-50 Satellite - 5 Seats GTD was played on 3 dates, until the 14th of April. The issue was that the system continued creating more satellites after the 14th of April and you won the satellite for the 23th. Due to that, the system automatically gave you the value of the ticket which was $8.80 the 2017/04/23 at 11:48:30.

I understood it all. I will win the other

 

[ACR Rep]

I understood it all. I will win the other

By the way congratulations and keep it up! I wish you the best of luck. If you need anything please let me know!

 

[GRANDPAPA929]

By the way congratulations and keep it up! I wish you the best of luck. If you need anything please let me know!

Thank You. All my questions will ask only to you.

 

[islandman]

Anything wrong this morning table comes up but no seats, counter is working????????

 

[islandman]

Anything wrong this morning table comes up but no seats, counter is working????????

Working now

 

[ACR Rep]

Working now

We had a scheduled downtime for maintenance from 9:00am ET to 9:45 am Et. Apologies for the inconvenience.

 

[ACR Rep]

Start your weekend with a bang with the Online Super Series (OSS).

There are six tourneys on FRIDAY with the Featured Event a $30,000 GTD ($55 buy-in) at 8pm ET. See the full schedule here.



Also check here the schedule for SATURDAY with a Featured Event of $50,000 GTD ($82.50 buy-in) at 3:30pm ET.

 

[Phishfood]

Mac Software Security Concerns

Do you have any plans to resolve this security concern with the Mac App? It currently is not digitally signed, and it causes an error message very similar to the below image when the app is run:

I'm well aware there is a workaround, however I have no interest in making my Mac less secure by installing software from unidentified developers.

In my experience, Mac software developers are very quick to enroll in Apple's "identified developer" program because they recognize that it provides an additional layer of trust and confidence in their software product, i.e. it reduces friction.

I find it very puzzling that over 18 months since the ACR Mac software has been released that this issue is still not resolved.

 

[ACR Rep]

Do you have any plans to resolve this security concern with the Mac app? It currently is not digitally signed, and it causes an error message very similar to the below image when the app is run:

I'm well aware there is a workaround, however I have no interest in making my Mac less secure by installing software from unidentified developers.

In my experience, Mac software developers are very quick to enroll in Apple's "identified developer" program because they recognize that it provides an additional layer of trust and confidence in their software product, i.e. it reduces friction.

I find it very puzzling that over 18 months since the ACR Mac software has been released that this issue is still not resolved.

Hello, our application is not recognized by Apple store due to we are a gambling site and not all the countries accept gambling. And in your country, there are restrictions for gambling sites.

 

[Phishfood]

Hello, our application is not recognized by Apple store due to we are a gambling site and not all the countries accept gambling. And in your country, there are restrictions for gambling sites.

Hi there, thanks for the reply.

I think there might be a misconception among your IT team. Apple has a number of restrictions that make listing your software on the App Store infeasible, but those restrictions are not to my knowledge in effect for signing up for the Developer ID program and distributing a signed application on your own website.

In fact, I've downloaded several of your competitor's Apps and confirmed that they are digitally signed. You can feel free to verify for yourself from any Mac. Download any of your major competitor's software (with the exception of ignition, which is unfortunately also not currently signing their software), and run either of the following commands from the terminal:

1) spctl -v -a /application path

OR

2) codesign --verify --verbose /application path

Using option 1) above, if the software is properly signed, you will see the response will say something like "Accepted. Source=Developer ID". If the software is not properly signed, it will say something like "Rejected. source=no usable signature."

From the Apple Developer Site (Developer registration required), here's a summary of why this is important. For an app that deals explicitly with money and trust, I would hope this would be a priority for your developers.

 

[bbnsc]

Question ACR Tourn results

Is there a way on ACR that I can view My Tourn. results ? I want to be able to see or print a list of tournaments I played showing my results.

 

[ACR Rep]

The Online Super Series (OSS) reaches a crescendo with our $1,000,000 GTD Million Dollar Sunday at 4pm ET!

The winner is guaranteed $200,000, plus a Sterling Silver Bracelet. See the full schedule here.

 

[ACR Rep]

Hi there, thanks for the reply.

I think there might be a misconception among your IT team. Apple has a number of restrictions that make listing your software on the App Store infeasible, but those restrictions are not to my knowledge in effect for signing up for the Developer ID program and distributing a signed application on your own website.

In fact, I've downloaded several of your competitor's apps and confirmed that they are digitally signed. You can feel free to verify for yourself from any Mac. Download any of your major competitor's software (with the exception of Ignition, which is unfortunately also not currently signing their software), and run either of the following commands from the terminal:

1) spctl -v -a /application path

OR

2) codesign --verify --verbose /application path

Using option 1) above, if the software is properly signed, you will see the response will say something like "Accepted. Source=Developer ID". If the software is not properly signed, it will say something like "Rejected. source=no usable signature."

From the Apple Developer Site (Developer registration required), here's a summary of why this is important. For an app that deals explicitly with money and trust, I would hope this would be a priority for your developers.

Thank you for your feedback, I sent your comment to the department in charge.

 

[ACR Rep]

Is there a way on ACR that I can view My Tourn. results ? I want to be able to see or print a list of tournaments I played showing my results.

Click on My Account > Details > Tournament history.

 

[Sevendeuceoff72]

The bs at ACR continues. They give you the name and everything to deposit via western union. Then you make deposit and they tell you they can't process it ... contact western union....this is supposed to be a "business"??? it's a joke scam. I didn't want to send my money to some guy I never heard of overseas anyway..isnt that how most scams work???

 

[ACR Rep]

The final part of the $5,700,000 GTD OSS Cub3d will begin with the Bigger Online Super Series (BOSS), running through Sunday.

Tomorrow’s Featured Event is a giant $5,100 buy-in Cage at 7pm ET. See the full schedule here.



Also check here the schedule for THURSDAY with a Featured Event of $100,000 GTD ($1,050 buy-in) at 6:30pm ET

 

[dj11]

Tourney structures are weird. Always have been, at every site.

I am amazed that no site has figured out that if they made the levels 11 minutes long, instead of 10, or 12, that every hour would have 5 levels and the break.

This would simplify things immensely.

 

[ACR Rep]

ACR has mistreated me in many ways I been a customer for 3 years with 6 k in deposits only this year. I had closed my accounts many times to take breaks and so. They now block me from Visa deposits never disputed any charge back, security denied it there customer support is extremely poor. I've never had one fraud charge back or anything or they would have shut down my account here is proof I deposited about 6000 Cad on Ecopayz with so much interest they won't let me use the options I like. They told me they are afraid I would dispute my visa.. guys please look at that statement does that look like I dispute anything


http://imgur.com/a/jbufV

Hello, security sent you an email regarding this situation, please be so kind and check it. If you did not receive it please let me know.

 

[mcgregor_415]

I've got two propositions and questions:
1. Why you don't have as withdraw method visa credit card? It's strange, because you may use it for deposit, but not for withdraw. Every major gambling operator got such an option. Also you don't have a direct bank transfer. It's kind of difficult to use checks if you are not from USA. This is extremely slow method and the banks in my country are taking big percentages for covering the checks.
2. Would you tell to your developers to enable putting notes on players at tournaments. I can't put notes on players at CC ACR + added event that is helding every Sunday. You repair that onto Jackpot Spin&Go, but not into that kind of tourneys.

Thanks a lot.

 

[ACR Rep]

I've got two propositions and questions:
1. Why you don't have as withdraw method VISA credit card? It's strange, because you may use it for deposit, but not for withdraw. Every major gambling operator got such an option. Also you don't have a direct bank transfer. It's kind of difficult to use checks if you are not from USA. This is extremely slow method and the banks in my country are taking big percentages for covering the checks.
2. Would you tell to your developers to enable putting notes on players at tournaments. I can't put notes on players at CC ACR + added event that is helding every Sunday. You repair that onto Jackpot Spin&Go, but not into that kind of tourneys.

Thanks a lot.

Regarding the withdrawal options, at this moment those are the options we have on our cashier, we hope we could add more new options in the future. The best worldwide cash out option for poker is Bitcoins, I totally recommend it. It only takes 48-72 hours and is very easy to use it. For the player notes, we do have the options to take notes on tournaments. Let me know a little bit more information of what you are asking so I can assist you further. Thank you very much for your patience and cooperation.

 

[mcgregor_415]

Regarding the withdrawal options, at this moment those are the options we have on our cashier, we hope we could add more new options in the future. The best worldwide cash out option for poker is Bitcoins, I totally recommend it. It only takes 48-72 hours and is very easy to use it. For the player notes, we do have the options to take notes on tournaments. Let me know a little bit more information of what you are asking so I can assist you further. Thank you very much for your patience and cooperation.

Thanks for the reply! I am really not able to make notes into that specific add on tournament. You will win new players if you enable more appropriate ways of withdraw. This is a customer opinion
Just to add that Withdraw period via skrill 5-10 Business days is something very strange. For the first time I see such a long period for the fastest way of money proceedings in Gambling.

 

[dj11]

Thanks for the reply! I am really not able to make notes into that specific add on tournament. You will win new players if you enable more appropriate ways of withdraw. This is a customer opinion
Just to add that Withdraw period via skrill 5-10 Business days is something very strange. For the first time I see such a long period for the fastest way of money proceedings in Gambling.

Try to keep in mind that moving money to/from any poker site is a major PITA in Amerilka, and becoming harder worldwide. I blame some christian moralists in the Amerikan heartland for this sad conundrum. And Sheldon Idlebrain .....

 

[ACR Rep]

Thanks for the reply! I am really not able to make notes into that specific add on tournament. You will win new players if you enable more appropriate ways of withdraw. This is a customer opinion
Just to add that Withdraw period via skrill 5-10 Business days is something very strange. For the first time I see such a long period for the fastest way of money proceedings in Gambling.

Thank you for the feedback! By any chances are you using the Mac version?

 

[ACR Rep]

The BOSS Online Super Series (BOSS) is halfway over, so catch the rest of the action through Sunday.

Tomorrow’s Featured Event is a $75,000 GTD ($320 buy-in) at 6:30pm ET. See the full schedule here.



Also check here the schedule for SATURDAY with a Featured Event of $50,000 GTD ($215 buy-in) at 6pm ET.