ACR Thread

[Sil3ntness]

You can use Control + F to find your name.

 

[ACR Rep]

Never mind. I went back and worked the math and my account is correct. Thank you for your continued support.

Perfect, If you have any questions or need help please let me know.

 

[ACR Rep]

PS, the guarantee has not been met either.

I apologize for the late response, I sent this to the Tournament department, they are currently checking this. Once I have an update I will let you know.

 

[maverickfighter]

You also have to account for the 5 minute breaks of the tournaments that last 6-7 minutes.

 

[Sevendeuceoff72]

site down again?

 

[lexi7503]

ACR and BCP are my favorite sites to play on however recently there have been a lot of lagging issues where it will freeze and the buttons to fold or call dont even pop up the time bank will come on and eventually force me to fold a hand that i did not want to fold and end up costing me huge pots

 

[ACR Rep]

site down again?

Sorry about the issue we had last night, it was an ISP interruption that caused to suspend all running tournaments. After a few minutes, when the problem got fixed, all tournaments were resumed. Please let me know if you had any more issues.

 

[lexi7503]

BCP is a site i enjoy but it is impossible to get live online support

 

[lexi7503]

what is the cashout process like on ACR

 

[lexi7503]

there have been a few issues with tourneys being suspended but the lagging and freezing issues have been going on for a few weeks now

 

[lexi7503]

are there any future plans for mobile play?

 

[lexi7503]

i agree they should lower the minimum deposit and also make it easier to deposit

 

[ACR Rep]

i agree they should lower the minimum deposit and also make it easier to deposit

Hi, please be so kind and tell me what is the issue you are having when you try to contact our CS department so I can assist you.

Regarding the mobile application, our Tech department is currently working on this to release it soon as possible. Once I have an update I will let you know on this Official Thread and also on our official website.

 

[Blackout09]

the 50 cent 1k doesn't even meet the 25 levels of Registration, it closes at 23 levels.

 

[ACR Rep]

the 50 cent 1k doesn't even meet the 25 levels of Registration, it closes at 23 levels.

Could you please be so kind and provide me the Tournament ID or the Hand ID, so I can send this to the Tournament department.

 

[ACR Rep]

The second leg of the $5,700,000 GTD OSS Cub3d has begun with the Online Super Series.


Tomorrow’s Featured Event is a big $125,000 GTD ($109 buy-in) at 3:30pm ET. See the full schedule here.




Also, you can check here the schedule for THURSDAY with a Featured Event of $150k GTD ($450 buy-in) at 8:30pm ET.

 

[Blackout09]

Could you please be so kind and provide me the Tournament ID or the Hand ID, so I can send this to the Tournament department.

Not sure what the tournament ID is but its Every Mondays Tournament. 50 cent buy. 1k guaranteed.

 

[lexi7503]

i love acr its my favorite site to play on the freerolls on demand are great

 

[lexi7503]

i do like acr the best but i have to admit theres a lot of shadyness going on on that site

 

[Blackout09]

i do like acr the best but i have to admit theres a lot of shadyness going on on that site

What kind of shadyness?

 

[ACR Rep]

Not sure what the tournament ID is but its Every Mondays Tournament. 50 cent buy. 1k guaranteed.

I checked your tournament history with the tournament department and we do not see that you played that tournament, are you referring to "Manic Monday - $1,000 GTD" at what time you played that tournament? We need more specific details so the tournament department can check this matter.

 

[Blackout09]

I checked your tournament history with the tournament department and we do not see that you played that tournament, are you referring to "Manic Monday - $1,000 GTD" at what time you played that tournament? We need more specific details so the tournament department can check this matter.

I didnt play this week. But what Im trying to say, is That Registration closes earlier than what it suppose to. It says 25 levels of Registration, but it closes at 23. i mean unless its lag on my end. Not sure.

 

[ritehere]

Hey ACR, what in the heck is going on with all the freeze ups on the site. Today alone I have missed out on the opportunities to build a nice little bankroll (just about $150). But when I am in the position and have great cards BANG there it goes freezing up. and by the time it (RECONFIGURES) I have lost most of my chipstack that I had already in the blasted pot. Not to mention the freezeups in the middle of the MOSS,and MDS tourneys. Man this really gets under my skin. I for one will have to think long and hard before play cash here again.

 

[ACR Rep]

Hey ACR, what in the heck is going on with all the freeze ups on the site. Today alone I have missed out on the opportunities to build a nice little bankroll (just about $150). But when I am in the position and have great cards BANG there it goes freezing up. and by the time it (RECONFIGURES) I have lost most of my chipstack that I had already in the blasted pot. Not to mention the freezeups in the middle of the MOSS,and MDS tourneys. Man this really gets under my skin. I for one will have to think long and hard before play cash here again.

Could you please be so kind and provide me the Tournament IDs or the Hand IDs so I can check this with the tournament department.

 

[ACR Rep]

I didnt play this week. But what Im trying to say, is That Registration closes earlier than what it suppose to. It says 25 levels of Registration, but it closes at 23. i mean unless its lag on my end. Not sure.

Hi, I checked with the Tournament department the levels, reviewed the gameplay and we do see that the tournament is correctly set up. It does have 25 levels of late registration. We do not have any other reports regarding this situation. However, if you see that happens again please take a picture or a video and send it to support@americascardroom.eu