Shells
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Moderator
Here is a video from Pokerstars from a few years a back explaining their system.
Interesting watch if you liked the article linked above. They mention in it just like the article that a fully computerized system cannot produce a truly random number.
https://www.pokerstars.com/en/tv/channels/2014/10/inside-pokerstars---episode-3.shtml
A guy that is running a local tournament where I live said that about 10 years ago he was playing on stars (I think) and he was up early in the morning around 3-4am to feed the baby so he'd get online and do the grind multi-task when all the russians got on (after a few drinks maybe?), anyway he said after he got up about 4k that at times the river card would pause and wait a an unnatural amount of time (compared to all the previous run outs) and then their 1-2-3-4 outer was hit. I'm not sure of the frequency but he said he experienced a distinct change, particularly in the cards lagging as before they hadn't. Conspiracy?
By law these companies should have to have an open source code and a check every week to see if they're maintaining it, even a portal access (security?) to see if it's still the same code.
On the topic of it being impossible to have a truly 'random deck' experience coded into something, how does a RNG work or /roll in a program?
Take a look at the video included in Joeisi's post. pokerstars has a brief explanation as to how their RNG works.