PartyPoker Official Thread

[Colette Stewart]

Hello to the locals. there is a problem with party poker. I can’t log into the client. It doesn’t produce any errors, it just doesn’t let me into the client. reinstalling a later version did not help either. maybe someone faced a similar problem, tell me what to do. thank

You dont share many details in the post
What's the exact error message? There must be some sort of pop up if you can not access
Where are you playing from?
Did you download the webpage - did the client install correctly?
What's the username? Do you have an account or creating a new?

Thanks
Colette

 

[mentakor]

вы не делитесь многими деталями в этом посте
Каково точное сообщение об ошибке? Там должно быть какое-то всплывающее окно, если вы не можете получить доступ
А ты откуда играешь?
Вы загрузили веб-страницу - правильно ли был установлен клиент?
Каково имя пользователя? У вас есть учетная запись или вы создаете новую?

Спасибо
Colette

Он не пишет никаких ошибок, просто нажимает на иконку и ничего не происходит, клиент не загружается. Я играю из Украины. Имя Пользователя Amoleee. Да, у меня есть счет.

 

[Colette Stewart]

Он не пишет никаких ошибок, просто нажимает на иконку и ничего не происходит, клиент не загружается. Я играю из Украины. Имя Пользователя Amoleee. Да, у меня есть счет.

I think its best you contact the customer service teams directly
All contact details can be found on the website

 

[Poker Orifice]

Hi all
Following today's update we have added some new features at the tables, detailed below:
- ITM (in the money) indicator This will show in the top left corner of the tourney and will highlight AMBER when the field remaining is 120% or less than number players ITM and will highlight GREEN when players are in the money
- Late reg countdown in the lobby under Status
- One-Click bet option improvements - you can enable this via Options in the bottom left corner when playing. This helps increase hand speed and makes gameplay smoother for our players, we have added an option to place custom bets as soon as the custom button is clicked
Finally, for our MAC users, we have updated the look and feel of the client and introduced several new features including a new table look, customisable table felts & backgrounds, improved player plates and notes colours, improved preferences and new decks and cards options
Any feedback, as always, is appreciated
Please share below
Good luck at the tables!

This picture looks like some blurred pic. from a porno ????

 

[Dzob]

Does partypoker plan to enable deposits and withdrawals with skrill ? - one of the most popular electronic wallets amongst poker players .

 

[German629]

Hi, PartyPoker Rep! I'm from Russia. I want ask you: may play now without deposit
on PartyPoker? If no, what minimum deposit, and what bonus programs have
in the present time?.. With respect, German!

 

[Colette Stewart]

Hi, PartyPoker Rep! I'm from Russia. I want ask you: may play now without deposit
on PartyPoker? If no, what minimum deposit, and what bonus programs have
in the present time?.. With respect, German!

You can only play freeplay games without a deposit
The min deposit is $10USD or currency equivalent
The latest sign up bonus is here> https://www.partypoker.com/en/promotions/welcome-bonus

Does Partypoker plan to enable deposits and withdrawals with Skrill ? - one of the most popular electronic wallets amongst poker players .

All deposit options may be found here >
https://promo.partypoker.com/en/promo/deposit-options


Thanks

Colette

 

[Igor Popadyk]

How to see the distribution history in the mobile version?Why can’t you put tags on players in the distribution history in the application on Windows?

 

[Poker Orifice]

Partypoker player-to-player tran$fers problem

Hi Collete,
Ongoing issue here for me (for months now but just haven't bothered to get it taken care of).

I have verified my Partypoker account numerous times & I think I've played on PP now for just over 10yrs. I've previously been able to transfer fund$ to another player but when I tried to do so awhile back (6mos?,.. 9mos?.. maybe a year ago now?) the site said I needed to verify my account to do so. I was confused as I had already done so previously (more than once).
So I sent all of my documents in (again) and support responded by telling me "Okay you are now able to Withdrawal funds from your account."
I emailed them back, asking them basically WTF? and then explained that this isn't even what I was inquiring about (I'd actually made a couple of WD's just prior and have been able to do so for a longggg time now and have made multiple WD's since playing on PP). I wrote them back, telling them it was the PLayer to PLayer transfer feature that I was asking about.
The situation was never rectified. I believe I posted in here about it once back then too (maybe? .. or maybe on Fb).
Not having much patience for online poker customer support over the years (I can tell you a gazillion nightmare stories I have had in trying to explain to someone who doesn't give two sh__s about my situation (not PP.. but many other sites as I've probably played on over 40 sites in 10yrs. now)). I give up much easier these days (my peace of mind is worth more than a $10 tourney ticket..... hmm.. .maybe this is what they count on?)

Clifs:
Need to have my player-to-player tran$fers sorted out for me please. I've just written in to support (again) on Monday but have heard no response from them and nothing has been changed on my account.

when I go to make a player to player transfer it tells me I need to go Verify.
when I go to Verify it tells me I already have, lol... sigh

 

[Poker Orifice]

I want to thank you in advance for any help you might be able to give to me. You have helped me in the past for which I am grateful. It is one more reason I am choosing to play on Partypoker this fall.
I do appreciate your time. Thanks.
PS - you must deal with A LOT of wingnuts. I hope I am not one of them

 

[Colette Stewart]

I want to thank you in advance for any help you might be able to give to me. You have helped me in the past for which I am grateful. It is one more reason I am choosing to play on Partypoker this fall.
I do appreciate your time. Thanks.
PS - you must deal with A LOT of wingnuts. I hope I am not one of them

I will look into it with the relevant teams - not my department I am afraid but will ask the team to follow up

Can you please confirm the username?
Going by the account screenname shown, the account has been inactive in cashiers and no recent address verification has been sent which is required
If you send a utility bill showing the address, no older than 3 months, the team can update the account and activate the IAT feature

Thanks

Colette

 

[Poker Orifice]

I will look into it with the relevant teams - not my department I am afraid but will ask the team to follow up

Can you please confirm the username?
Going by the account screenname shown, the account has been inactive in cashiers and no recent address verification has been sent which is required
If you send a utility bill showing the address, no older than 3 months, the team can update the account and activate the IAT feature

Thanks

Colette

Curious. How many times do you think it should be necessary to VERIFY my account? Because honestly I am tired of it..
I have no problems cashing out it's just the p2p that won't work for me. (Even though this is what I requested the last time I had the account verified but the incompetent support staff instead responded by saying to me "Okay.. you can withdrawal now).
Perhaps I just won't bother with that feature any longer (as I haven't now for quite some time). I don't really care that much. Other places I have only needed to verify ONE time.. not 7

 

[Poker Orifice]

I tried phoning support yesterday & I could easily say that pulling my own teeth out is a more comfortable experience for me. I figured "Hey I'll give it another try.. why not?"
Immediately I could barely understand the guy who answered the phone. He could've just have easily said "Boyles Poker... or Merge Network... as opposed to Partypoker". I had to inquire "Is this Partypoker support? Have I reached the customer support service number for Partypoker here?
Right after this, the reverb on the call was soooooo bad, I could not go another 15seconds. Each time I spoke, it repeated it LOUDLY back into my earpiece. Really? I said to the support guy "I cannot hear a thing you are saying now and I cannot hardly hear myself think. Can't you hear my voice being echoed over this connection." He said Yes but didn't think it was a problem. I guess it wouldn't be if they don't hear or listen to what you're saying anyways.

PP support has not been the worst I've experienced (no that honour would go to Titan... and then Lock Poker) but they are far from anywhere close to the top. I'm sure they get paid terribly and I don't expect stellar service at all. But to have to do the same fk'n thing over & over & over again. And then need to do it again because they screwed up. It's a huge waste of time!

Your help has been appreciated in the past... without it I am certain I would've given up completely.

 

[Poker Orifice]

I'm not even able to type my phone number into the allotted space on the form to 'update' it as it doesn't accept my prefix (one that has been in effect in B.C. for many years now). So instead I have my number written in as a 7-digit number instead of 10...and I have a 10yr. old cellphone number below it because it seems to require me to do so (what if I don't have a cellphone? ... I have one.. but I refuse to activate it and it's been in my dresser drawer for over 10yrs. now).

A phone number where I can speak to someone with English as first language please would be great! Or an email address where they will actually reply within 24hrs. would also be decent (I still have not received a response from 2days ago now).

And my account ID is PokerOrifice

 

[Poker Orifice]

Going by the account screenname shown, the account has been inactive in cashiers and no recent address verification has been sent which is required

this ^ is incorrect

And (as shown in the 2 separate screenshots above)... when I go to make a p2p transfer I get that first message. When I go to VERIFY (which I have done multiple times now on Partypoker) it states (as shown in 2nd screenshot) 'account is fully verified'

 

[Colette Stewart]

this ^ is incorrect

And (as shown in the 2 separate screenshots above)... when I go to make a p2p transfer I get that first message. When I go to VERIFY (which I have done multiple times now on Partypoker) it states (as shown in 2nd screenshot) 'account is fully verified'

All I can suggest is you call the team and explain
They will require a recent utility bill as stated above - this will need to be provided asap

Thanks

Colette

 

[wokewogel]

Hi I am trying to get into the freeroll for Canadians and
can not get my group request accepted. wondering if you could
help me out with this thanks

 

[Colette Stewart]

Hi I am trying to get into the freeroll for Canadians and
can not get my group request accepted. wondering if you could
help me out with this thanks

Can you PM myself the facebook name
Only Canadians and real account are added to the community group - if its a group/ no details or suspect location application will be denied

Thanks
Colette

 

[hutzpaf]

from PartyPoker:

We are contacting you with regards to your partypoker account.

Please be advised that your account has been temporarily put on hold after suspicious activity was detected on it.


To reinstate your account and to reset your password, we ask that you please provide us with following documents:xxxxDone


There is no answer yet and now the Risk Operations Team is already on a weekend vacation.
Fortunately, there was not a lot of money in the account.
What is most annoying is the loss of the tournament ticket I got from the Cardschat tournament.(Sunday)

 

[Colette Stewart]

from PartyPoker:

We are contacting you with regards to your partypoker account.

Please be advised that your account has been temporarily put on hold after suspicious activity was detected on it.


To reinstate your account and to reset your password, we ask that you please provide us with following documents:xxxxDone


There is no answer yet and now the Risk Operations Team is already on a weekend vacation.
Fortunately, there was not a lot of money in the account.
What is most annoying is the loss of the tournament ticket I got from the Cardschat tournament.(Sunday)

I am afraid you will need to simply sit tight and await feedback from the team once the account is updated
Should the ticket expire due to this issue - I will re add it once the checks are complete and the account active

Thanks

Colette

 

[Colbefc]

Can anyone please explain to me how PP missions work ?
There are so many to choose but it seems you can only have one active at a time?
I have on called pocket pairs active and it says I have done 4 out of 13 parts to get the $25, but this has been active for months now and nothing seems to happen ?
I just find them so confusing, or maybe its just old age kicking in

 

[hutzpaf]

Pay attention everyone, stay safe, and update your email passwords-->

Message from partypoker.com
We highly recommend for you to take necessary action in protecting your computer, email and partypoker account along with personal data stored in your computer. This includes, but not limited to; scanning your computer to ensure no harmful software are installed and changing the password in your registered email account and partypoker account as a precautionary measure.

I hope Account problems have been solved.

 

[Colette Stewart]

Can anyone please explain to me how PP missions work ?
There are so many to choose but it seems you can only have one active at a time?
I have on called pocket pairs active and it says I have done 4 out of 13 parts to get the $25, but this has been active for months now and nothing seems to happen ?
I just find them so confusing, or maybe its just old age kicking in

Which Missions exactly ar you to referring to please?
There are generic missions and new daily missions which are related to the FF to $500K promo
If you can specify I can share more info or , please do reach out to the customer service teams who can advise

Thanks

Colette

 

[oneybiggs]

Site or Hackers???

This hand i put good chips on the table after river,i had KJ off,without doubt,no possibility whtasoever i am mistaken,then the win goes to the pair of aces ...so i check replay to find my KJ off has turned into this KT suited TOO MANY TIMES..TOO MANY SITES ...TOO MANY YEARS.....WHATS YOUR EXCUSE OR REPLY TO THIS PLEASE????

 

[Colette Stewart]

This hand i put good chips on the table after river,i had KJ off,without doubt,no possibility whtasoever i am mistaken,then the win goes to the pair of aces ...so i check replay to find my KJ off has turned into this KT suited TOO MANY TIMES..TOO MANY SITES ...TOO MANY YEARS.....WHATS YOUR EXCUSE OR REPLY TO THIS PLEASE????
View attachment 257098

If you check the hand history via your transaction history you can see the hand was correct
The issue was a coding error with the hand replayer and has since been resolved in full
Please accept our apologies for the inconvenience

Thanks

Colette