PartyPoker Official Thread

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Colette Stewart

Colette Stewart

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Hi Colette,

Thank you for clearing that up. I have been having a difficult time getting acclimated at Party as everything is so different from how I remember it before black friday.

I understand satellite tickets expire in three days and I know I looked at the expiration date so I thought valid until the 10th may therefore I assumed I would be playable until then.

If I am correct in this and there is anything you can do I would appreciate it.

Ultimately I do thank you for taking the time to look into it and respond but this is something I would expect an email to customer service to get a response to and not have it ignored by them.


The ticket was a promotional deposit offer for the Big Game, if unused for the Big Game the ticket expires - sorry
Black Friday was a long time ago and the site has changed completely since

Thanks

Colette
 
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Pokerlydokerly

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Hi

Really liking playing on party poker. I can actually win microstakes unlike on stars for some reason!

I thought I read that party poker hides your username in cash games, instead using player1, player2, etc. I'm playing on the android mobile App and I find that players on a table show as player1 etc first but after a minute it changes to their real usernames. Is this supposed to happen?

Also will you ever add some smaller buy in sit and gos at all? $1.10 seems to be the lowest but $0.50 would be good
 
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yoshi352000

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$5.50 to $5.50 haha

You guys are running $5.50 to $5.50 Satellites tomorrow probably should get them fixed to 50c to $5.50. I contacted support and they said it's how there suppose to be. Seriously $5.50 buy in where top 50 get x $5.50 seats :)
 

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Colette Stewart

Colette Stewart

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You guys are running $5.50 to $5.50 Satellites tomorrow probably should get them fixed to 50c to $5.50. I contacted support and they said it's how there suppose to be. Seriously $5.50 buy in where top 50 get x $5.50 seats :)


The relevant team are aware of the issue
Thanks

Colette
 
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yoshi352000

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Satellite Removal? Hopefully not

All of the 50c to $11, $1.10 to $5.50 $2.20 to $11, $2.20 to $44, $3.30 to $109 Satellites are all gone from the client. Please don't destroy the opportunity for players to satellite from all buy in levels. I grind satellites all day
 
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yoshi352000

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Massive Problem Trip In Jeopardy

I am flying in less than 22 hours to Montreal for Millions North America.

I have a week booked at an AirBnb and just checked into my flight.

I still need to win more PPLive$$$ and for the next few days I was going to play the $1.10 to $5.50 to $22 satellites and win $200 PPLive$$$ at a time.

This morning all .55 to $11, $1.10 to $5.50, $5.50 to $22, $2.20 to $11, $2.20 to $44, $3.30 to $109 satellites were removed from the client.

I don't have the bankroll with proper bankroll management to buy into $22 PPLive$$$ satellites directly and it negates my edge and purpose of winning PPLive$$$ for less than buying in directly.

With $1.10 satellites to $5.50 to $22 I win PPLive$$$ $200 for $60 on average. Without the $1.10 Satellites it would be $200 for $150 on average. Which just doesn't make sense for me to go over there and just grind satellites to get a minor discount on high volatile tournaments.

It makes more sense for me to lose my airbnb and flight and not go to Montreal for the flight I just checked into because of Party's removal of all satellites. I got up at 6:30am which is impossible to play satellites this morning and there all gone.

I'm in such an impossible spot right now lose $500 and stay here or go over there and spend more than that playing mtt's with the hopes of running good in mtt's.

Please bring back the satellites or tell me it's just for today and they are back tomorrow so I can fly without this extreme anxiety over me that I'm making a mistake.
 
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yoshi352000

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The Satellites are back, for the most part and some amazing new PPLive$$$ ones I can relax and enjoy Millions North America until they disappear tomorrow or something :)
 
Poker Orifice

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huh?
 

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ChickenArise

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Hi
I am on Windows 7.
Sometimes after multiple click actions Party Poker tables become non responsive. When this happens I am unaable to click on anything even though I can still see action happening. I timed out with KK being unable to do anything on either of my two open tournament tables. I had to close the client and restart.
Is there a known solution for this that doesnt require the restart?
 
BobbyMorton

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Had not played on Party for ages played tonight did not enjoy it even although I showed a small profit.Decided to withdraw funds I had in it and uninstall it.Much prefer other sites personal choice.:):):)
 
Mortis71

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I'm gonna re-open my account(idk if its active) make a deposit(better take my money) and become a "real" money player. CDN

ps. as soon as I get some funds lmao
 
Poker Orifice

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Hi
I am on Windows 7.
Sometimes after multiple click actions Party Poker tables become non responsive. When this happens I am unaable to click on anything even though I can still see action happening. I timed out with KK being unable to do anything on either of my two open tournament tables. I had to close the client and restart.
Is there a known solution for this that doesnt require the restart?


Just close & re-open the table.
This used to happen to me occasionally on PP if I timed out or sat out, then returned to table & clicked on it... I found if I just closed my table & then re-opened it from the tourney lobby it was fine. (hasn't happened to me in ages though)
 
X

xx02pl

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Hey Colette. I saw bug on mobile app, when Im registered on any pp live satellite or when Im trying to open lobby of that, the app instantly log me out and refresh intrinsically. Because that bug I lost much money yesterday, I couldnt play tourneys which I was registered in. Total lost was about 30$ or more. Is that possible to refund me that and solve out the problem with bug? My ID on partypoker is xx02pl, same as here.
 
Colette Stewart

Colette Stewart

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Hey Colette. I saw bug on mobile app, when Im registered on any pp live satellite or when Im trying to open lobby of that, the app instantly log me out and refresh intrinsically. Because that bug I lost much money yesterday, I couldnt play tourneys which I was registered in. Total lost was about 30$ or more. Is that possible to refund me that and solve out the problem with bug? My ID on partypoker is xx02pl, same as here.


I am aware of no such bug, nor have I had any similar complaints
I would suggest you contact the customer service team and share all the details - they will require game ID#, date and time and usernames
They can review and advise

Thanks

Colette
 
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xx02pl

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I am aware of no such bug, nor have I had any similar complaints
I would suggest you contact the customer service team and share all the details - they will require game ID#, date and time and usernames
They can review and advise

Thanks

Colette
Thanks, but I still have this bug. I see its not in any pp live satellite, but only in "round 1" sats. Can you open lobby any of them on mobile? Because I still cant.
 
Colette Stewart

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in Partypoker you can play freerolls whitout deposit ?


No
Our freerolls are loyalty rewards for our real play players
Min deposit is required to participate - $10
 
nera75

nera75

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Good afternoon, tell me when the PartyPoker freerolls will resume ?.
 
Colette Stewart

Colette Stewart

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Good afternoon, tell me when the PartyPoker freerolls will resume ?.


Which freerolls are you referring too?
We run weekly group freerolls for our community forums on FB - restricted via country and occasional promotional freerolls

There is a HUGE 20K GTD Monster freeroll this Sunday, 26th May awarding Monster series tickets (2nd - 9th June)
Open at 8pm CET the event is open to all however, its restricted to 15k players and registration will only open 1 hour before the event

Thanks

Colette
 
Kirs10c

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PartyPoker NJ

It makes me very sad that I am not able to play partypoker as I am not a resident of NJ. Will this ever change in the future?
 
Colette Stewart

Colette Stewart

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It makes me very sad that I am not able to play partypoker as I am not a resident of NJ. Will this ever change in the future?


Should we be able to pursue a licence in other US states we will
Currently, it's out our hands unfortunately
Who knows what the future will bring, its really with the US government

Thanks

Colette
 
KUN_AGUERO_KROOS

KUN_AGUERO_KROOS

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When is PP going to update the software for Mac users?
 
Colette Stewart

Colette Stewart

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I can not find the password for the PP Twitch Viewers KO Freeroll today.
I'm just looking on the PartyPoker247 channel. Am I looking in wrong place?

The password was issued on various streams during the KO series
I do not share passwords via this group
The 24/7 channel was not included in the promo


When is PP going to update the software for Mac users?


Further improvements will be rolled out in the coming months

Thanks

Colette
 
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