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Colette Stewart

Colette Stewart

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Our first MILLIONS Grand Final Barcelona schedule is finalized!
The event will be held at the Casino Barcelona from 7th - 15th April with a record €23,000,000 in prize pool guarantees
Read all the details in the blog>

https://www.partypoker.com/blog/par...ule-first-millions-grand-final-barcelona.html

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WPattaro

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partypoker millions

What are the best party poker promotions for first deposit? I also want to know about the satellites for the partypoker millions.
 
Colette Stewart

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wilywiles

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Party Poker vs ACR

I play in americas cardroom although I would prefer to try to play party poker because there are some good games there, too, but is party poker not available in california?
 
Ronaldo7

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I have won heavyweight main even 109$ ticket... When i got it it is among inactive tickets and says its valid till 24.02.2018.. If there is no tournament today when i can play it??
 
Colette Stewart

Colette Stewart

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I play in americas cardroom although I would prefer to try to play party poker because there are some good games there, too, but is party poker not available in california?

No sorry - we are available in NJ only

I have won heavyweight main even 109$ ticket... When i got it it is among inactive tickets and says its valid till 24.02.2018.. If there is no tournament today when i can play it??


If you reach out to the customer service team they will be able to assist
 
Ronaldo7

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Is there no more 109$ main event?? When i search for it shows it, but when i click find out more it opens 215 KO tournament :D
 
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Anders1616

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Partypoker klient are blocked.

Hi Colette.
I hope you can help me, my Partypoker client will not open.
I entered all the required info password and Nemid info, but it will not open.
I have had the account fore about 3 weeks and until now it has been working ok.
I wrote to info@partypoker.dk, 2 days ago, but until today i have not revived any reply.

Brgds Anders
 
Colette Stewart

Colette Stewart

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Hi Colette.
I hope you can help me, my Partypoker client will not open.
I entered all the required info password and Nemid info, but it will not open.
I have had the account fore about 3 weeks and until now it has been working ok.
I wrote to info@partypoker.dk, 2 days ago, but until today i have not revived any reply.

Brgds Anders
For account issues, the customer service team will be best to advise
Please follow up via Live chat or telephone call - they will be able to help
 
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babay29

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hello, I am registered in the party poker without an affiliate, can I sign an account for cardschat?
 
Colette Stewart

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hello, I am registered in the party poker without an affiliate, can I sign an account for cardschat?

Best to contact cardschat directly - if you are not tagged with an affilaite I dont see an issue but not really my area
I work in the pp poker team
 
Colette Stewart

Colette Stewart

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Our new KO series is ready to kick off this coming Sunday, 25th!
There's an accumulated prize pool of $10 Million up for grabs across 164 PKO tourneys

Check out all the details on our promo page >

https://www.partypoker.com/ko-series.html



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Anders1616

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For account issues, the customer service team will be best to advise
Please follow up via Live chat or telephone call - they will be able to help

Hi Colette.
Party Poker has fixed the login issue, we are back in business.:)
The even gave me some tournament dollars. :D
Thank you Party poker, excellent service.
Brgds Anders
 
Colette Stewart

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Hi Colette.
Party Poker has fixed the login issue, we are back in business.:)
The even gave me some tournament dollars. :D
Thank you Party poker, excellent service.
Brgds Anders

Glad it's all resolved
Thanks for the feedback
Good luck at the tables!
 
Alucard

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Hello Collete,
A serious issue I had just now. I was playing the final table o a tournament where last two players including my self were playing heads up.
And while I was in a pot the software just forcefully exited and started updating!!
In the middle of the heads up for the tourneys 1st place!!!
Luckily I had the mobile App with me so not much damage was done but this cannot be accepted!

Please look in to this & let the relevant people know of this.

Thanks!
 
darthdimsky

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Hi Collette,

Noticed $0.22 and $0.55 micros aren't available for selection as of recent. Is this a permanent removal of micros or will they be reinstated in the near future?

regards, Dims
 
Alucard

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Not pleased with the new update.

I just checked and it seems my PT4 HUD isn't working for the fast forward tables which is very much to my disappointment. But took a peak on 2+2 & it is mentioned they are working on a fix. I hope it is fixed soon.

Also the card colours seem very odd. And I liked the previous themes. The new black theme looks way too blackish. Table themes doesn't work very well with the card colours.
 
Colette Stewart

Colette Stewart

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Hello Collete,
A serious issue I had just now. I was playing the final table o a tournament where last two players including my self were playing heads up.
And while I was in a pot the software just forcefully exited and started updating!!
In the middle of the heads up for the tourneys 1st place!!!
Luckily I had the mobile app with me so not much damage was done but this cannot be accepted!

Please look in to this & let the relevant people know of this.

Thanks!

Noted - I will share with the tech team


Not pleased with the new update.

I just checked and it seems my PT4 HUD isn't working for the fast forward tables which is very much to my disappointment. But took a peak on 2+2 & it is mentioned they are working on a fix. I hope it is fixed soon.

Also the card colours seem very odd. And I liked the previous themes. The new black theme looks way too blackish. Table themes doesn't work very well with the card colours.



We have always stated - though we allow HUDs - we do not guarantee they will work alongside our software nor do we offer support for 3rd party tool issues We do not and will not align with any other software provider


Thanks for the feedback regarding your card preference - this is, however, your opinion
Feedback, in general, has been very positive


You can select your own preference from Settings > Theme > Save


Thanks


Colette
 
Alucard

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Hey Collette!!

Loving the new party tourneys + the new KO series. Really satisfied with how party are handling & improving things.

But on a side note, would very much like to have more 6max games, preferably slower paced ones.

Keep up the great work!
 
Colette Stewart

Colette Stewart

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Hey Collette!!

Loving the new party tourneys + the new KO series. Really satisfied with how party are handling & improving things.

But on a side note, would very much like to have more 6max games, preferably slower paced ones.

Keep up the great work!

Noted I will share the feedback


when scrolling through the lobby of the tournament site party poker there are obvious trouble jumping and returning to the top point, it's very annoying! give party poker a request to fix these troubles!


Again - noted and added to my feedback


Thanks


Colette
 
Poker Orifice

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Hey Collette!!

Loving the new party tourneys + the new KO series. Really satisfied with how party are handling & improving things.

But on a side note, would very much like to have more 6max games, preferably slower paced ones.

Keep up the great work!



OMFG!!!! What amazing customer service! Alucard, have you checked the KO Series schedule for TOMORROW? They are ALL 6-max with the earlier ones being SLOW structured!!!
Maybe you can ask for ... umm... idk.. double the prizepools for tomorrow or how bout 'No Rake Fridays' (I mean Thursdays... Friday is too far away)
 
Poker Orifice

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Update is a good improvement (& for those who don't like the look they can continue with the old one). Loving the HUGE increase on guarantees in the tournaments (especially in the KO Series). Wish Partypoker had begun doing this stuff years ago but it seems its not too late & perhaps great timing with how Stars has been going since they've been run by Amaya.
 
Alucard

Alucard

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Collette,


Constant software crashes. Please look into this.
Both in tourneys & cash games I'm getting crashes without a way to continue except for restating the software. In turbos & fast forward games this is a huge issue.

Please look in to it asap.




OMFG!!!! What amazing customer service! Alucard, have you checked the KO Series schedule for TOMORROW? They are ALL 6-max with the earlier ones being SLOW structured!!!
Maybe you can ask for ... umm... idk.. double the prizepools for tomorrow or how bout 'No Rake Fridays' (I mean Thursdays... Friday is too far away)

I meant daily games. I've already said the KO series is a great series.
 
Colette Stewart

Colette Stewart

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Collette,


Constant software crashes. Please look into this.
Both in tourneys & cash games I'm getting crashes without a way to continue except for restating the software. In turbos & fast forward games this is a huge issue.

Please look in to it asap.


I meant daily games. I've already said the KO series is a great series.

Are you playing via phone or ipad?
We have known issues with our app - the team are working on it
 
chicopaw

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GOTTA SAY, i have no problems with Party, it may just be ur computer running to much,overheating and shutting down,,mostly using PT3 or others along with it honestly ,REALLY,,trully
 
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