Hi
888,
I'm posting this here as I'd like to solicit input from my fellow Cardschat members who may have opinions, tweaks, or to counter my points.
After joining 888 roughly a year ago, I can say that I've been impressed at your ability to fix issues through your customer support. You have some mighty fine folks there that deserve recognition.
I will say the software overall is good, not great. I won't go near the bot comments made by other members as I think this is an issue overall in the industry, but I will comment that I feel the play on 888 can feel odd at times.
Your promotions department should be overhauled, if not completely rebuilt which is the purpose of my comment today.
I have noticed that your promotions team is in love with the notion of these tickets for
freerolls with fairly large prize pools. Currently, Jackpot land offers 4 daily $3000 freerolls, and a weekly $5000 freeroll.
Most of these freerolls in this and other promotions are extremelly top heavy, and are hyper-turbo in their structure design. Even worse than a Blast tournament.
You even offer a lottery freeroll with the luck branding - putting 9 players all in at the same time.
With these promotions I often accumulate a number of tickets that never get used because the registration window is only an hour and at times that tend to favour Europeans. Currently I have 14 for the $3000 daily tournaments, and one for the Jumbo on Sundays. The promotion is wasted on me, and even if I used all the tickets, I'd bet I might cash a few of the skill tournaments for 30 cents each - because i'll sit out the entire tournament.
I would much rather see 888 adopt a completely different model that would benefit the site, offer smaller awards than the advertised top prize of $100,000 (Which by the way - we never hear who wins these top prizes making me suspect that it never is) but more of them to spread the wealth, and to give opportunities for players to get into tournaments.
Let me paint this picture: Jackpotland has a $12,000 daily prize pool, a $5000 weekly pool, and the top 500 players get a bonus spin where 2/3 of those that spin get that $5000 jumbo ticket, with only a small percentage winning cash.
If you expand the math, and assume that 224000 players win a bonus spin ticket (500 per tournament, 4 daily, 7 days a week, 4 weeks), then using your
odds the expected payout is $268,000 on the bonus wheel, and over the 4 weeks you'll hold $356,000 in daily tournaments, your promotion budget for Jackpotland is roughly $624,000.
Rather then having these silly freeroll tournaments, wouldn't it make more sense to have players complete tasks / challenges similar to what you did for the Strike The Chip promotion that lasted one week, or (my fav) the treasure chests last January? This would create the opportunity for players to win, say a $30 Blast, or a $88 entry into The Great 8 tournament as the top prize, rather than a $100,000 jackpot that I'll bet never hits. This way you're also generating rake to offset the prize pool, either making it bigger, or offsetting the cost by having us win a hand with 88, or something to that affect.
To offer a prize on a promotion that is only reachable for one, if that, doesn't create excitement.
Bring back promotions like the treasure chests and do away with these crazy hyper ticketed freerolls and the wheels that don't pay out.