Official 888 Poker Support Thread

Rijckenborg

Rijckenborg

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Yeah, pretty sure it finished yesterday. The freerolls are on until Sunday I think so use up any tickets you have by then.

OK so it will be the last 10k gold rush tournement :)
good luck to all who will play

screenshot_857.png
 
B

BluffYou123

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OK so it will be the last 10k gold rush tournement :)
good luck to all who will play

screenshot_857.png

I'll be in that one. Would be nice to take it down! Had a ticket last week bust missed it and the ticket expired, will be sure to be home for it this time. Good luck to you too.
 
8

888Rep

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Hey Guys,
We hope you have enjoyed the Super XL Series so far. It has been a great Series from our perspective and we would like to thank you for your feedback and participation which has helped us to achieve these results. Tonight the series comes to a close with the following major events:


  • 15:05 - 50 Seats GTD Mega satellite to the Main Event; Buy-in: $215; GTD: $52,500
  • 16:30 – Event #35 $150,000 Super XL Mega Deep; Buy-in: $215
  • 18:00 – Event #36 $1,000,000 SUPER XL MAIN EVENT; Buy-in: $1,050
  • 18:01 – Event #37 $150,000 Super XL Mini Main Event; Buy-in: $160
  • 18:30 – Event #38 $15,000 Super XL Micro Main Event; Buy-in: $5

In addition, our Sunday majors will be running as usual including The Sunday Challenge, Baby Whale, Crocodile, Monsoon, Mega Dozen etc…
Good Luck and Have Fun!
 
8

888Rep

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888poker’s ‘$5,000,000 Supersize ME’
This summer, thousands of players will head to Las Vegas to take part in the WSOP 2016, of which the online poker
giant 888poker, the 2nd biggest online poker room in the world, is once again the official sponsor.
888poker is offering a “Supersize ME” WSOP package which includes a spectacular $5,000,000 bonus to the winner of the Main Event, on top of the WSOP
cash prize, making it an eight-figure score.

This could mean that winners of this unique Promotion could take home the largest cash prize ever in Poker history!

The “Supersize ME” package to the WSOP 2016 includes the Main Event buy in, flights, VIP airport transportation & a VIP room at the Vdara Hotel.
The Promotion is limited in that only those who have not been ranked in the GPI top 100 during the past 5 years nor finished in the top 50 of a previous
WSOP Main Event are eligible for the $5,000,000 bonus prize.


Jamie Gold won $12,000,000 for topping a field of 8,773 players in the 2006 WSOP Main Event. “Supersize ME” "Winning the WSOP Main Event is a life
changing experience for anyone and the prize money is huge," said Gold. "This offer from 888 could help the next winner surpass my $12,000,000 prize.
I think it's wonderful and would be about time someone won more in the Main Event”.


For a chance to win the package of a lifetime players need to register for the $5,000,000 Supersize ME $600 buy-in tournament and play on any Sunday
between 29/05/16 – 12/06/16 at 19:05 GMT.


It is a chance of a lifetime to win this prize with a bonus of an EXTRA $5,000,000! Doesn’t get much better than that, right?
for more information click
 
J

Jerry7473

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888 reply

Thank you for your feedback which I have sent over to the team.

888Rep

It dont matter how many replies get sent to nj 888 poker, cause as far as I've seen they don't care, they just want to collect & payout extremely slow. There customer service is extremely poor & they don't know what a freeroll is either. A FREEROLL doesnt require any tickets or anything to enter. They need to make some major changes or (as alot of people are already doing) playing elsewheres..
 
8

888Rep

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From May 29 through June 1, the second edition of the 2016 $300,000 Super High Roller Bowl will take place at ARIA in Las Vegas.
The event will see 49 of the world's best players battle it out for their share of a $15 million prize pool, with the eventual winner taking home a smooth $5 million.


888poker,the 2nd largest poker room & the official sponsor of the 2016 World Series of Poker, is proud to announce a new partnership with the $300,000 Super High Roller Bowl,
as well as a collaboration with Poker Central, the world’s only 24/7 Poker TV network.
888poker will have branding at the actual event as well as in-show during the television broadcast.
“We’re thrilled to add 888poker as our newest partner and Super High Roller Bowl sponsor,” said Clint Stinchcomb, CEO of Poker Central.
“888poker’s huge popularity makes it a natural fit for our Bowl and our TV network.”


This year, each buy-in will once again be rake-free and sponsors have added $300,000 to the prize pool. Among those already confirmed to play
are Antonio Esfandiari, Phil Hellmuth and our very own Dominik Nitsche.
Kara Scott,
888poker ambassador, will be hosting the event.

"I was a bit sad to have missed out on the $500,000 buy-in last year," Nitsche previously told us. "It sounded like such an amazing event, but I quite honestly wasn't
convinced it would be great value. This year they have decided to add an extra $300,000 to the prize pool to create a negative rake. I have also heard quite a few amateur
players are interested in playing. I have done quite well in high roller tournaments recently, so I figured why not?"

May the cards be with him !
 
theRaven68

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hello, i have opted for 888 twitter freeroll, on May 18th, with name mahasematman, but i didnt receive the ticket

hello, i have opted for 888 twitter freeroll, on May 18th, with name mahasematman, but i didnt receive the ticket
gavran ‏@kalemegdanski May 18 My @888poker username is mahasematman. I want to play in the $888 Twitter Freeroll on 30/5/2016 #888series #888poker #poker

gavran ‏@kalemegdanski May 18 My @888poker username is mahasematman. I want to play in the $888 Twitter Freeroll on 30/5/2016 #888series #888poker #poker
and i didnt get the ticket
 
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8

888Rep

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I

Ic0n

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i have start playing 888 poker end i have invite some frends end i didnt gez noting for them end they play
 
theRaven68

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You would need to contact 888 on twitter to enter these freerolls.
hello,
i am playing at the 888 twitter freeroll for some time and i am surprised what happened
1. i have contacted @888poker at the twitter immediately
gavran ‏@kalemegdanski May 18
My @888poker username is mahasematman. I want to play in the $888 Twitter Freeroll on 30/5/2016 #888series #888poker #poker
gavran ‏@kalemegdanski May 30@888poker hello, i have opted for this one on May 18th, with name mahasematman, but i didnt receive the ticket
888poker ‏@888poker May 31
@kalemegdanski Sorry if you didn't get your ticket. Will look into the matter.
... and there was no another information and/or assistance

2. i have contacted support department immediately
Hello,
I have opted via twitter for 888 twitter freeroll, i did it on May 18th but i didnt get a ticket.
I just want to check is it ok or there is a problem with it.
With regards
... and i have received message as follows
Dear Zoran,
Thank you for contacting us.
Zoran, to be able to qualify for Twitter Freeroll ticket you will have to:
1 Subscribe to our channel
2 Make a Tweet
And then you will receive ticket to our next Twitter freeroll tournament.

Misunderstanding or what?
With regards






https://twitter.com/kalemegdanski/status/737301284760489984
 
Y

yout85

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So many problems...

How can you justify charging exchange rate fees (way above the usual btw) when you offer a service in a currency from a country ineligible to play only? And you are not ever actually exchanging any money. I deposit in gbp and withdraw in gbp. The fact I play in usd is utterly irrelevant. You can place any symbol you like before the numbers.... what difference does it make? You are not converting my money to any other currency at any time.

How can you justify a 3 day mandatory waiting period on withdrawals.... other than to collect extra interest on our funds?

How can you justify offering a promotion such as the vegas spin thing, then tell me it was a "rare technical error" when I win the $12,500 package? And expect I'll be perfectly happy with that explanation and terminate the chat immediately? It's so damn unprofessional.

I've had tournaments not opening up when the start and been blinded away until I happen to have noticed (I wonder how many times I didn't notice?)

There are so many issues. I want to use your site to grind....

Stop making it so difficult for me.
 
8

888Rep

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How can you justify charging exchange rate fees (way above the usual btw) when you offer a service in a currency from a country ineligible to play only? And you are not ever actually exchanging any money. I deposit in gbp and withdraw in gbp. The fact I play in usd is utterly irrelevant. You can place any symbol you like before the numbers.... what difference does it make? You are not converting my money to any other currency at any time.

How can you justify a 3 day mandatory waiting period on withdrawals.... other than to collect extra interest on our funds?

How can you justify offering a promotion such as the vegas spin thing, then tell me it was a "rare technical error" when I win the $12,500 package? And expect I'll be perfectly happy with that explanation and terminate the chat immediately? It's so damn unprofessional.

I've had tournaments not opening up when the start and been blinded away until I happen to have noticed (I wonder how many times I didn't notice?)

There are so many issues. I want to use your site to grind....

Stop making it so difficult for me.
As regards the exchange rate please read this,
http://forumserver.twoplustwo.com/showpost.php?p=42089921&postcount=102
Have you tried reinstalling the software to see if this fixes the tables not opening for you.
 
Y

yout85

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Of course I reinstalled.... has it fixed the problem?.... how would I know? By definition I can't see the games that aren't opening.

Regarding the exchange rate issue... that link doesn't justify it at all. By UK law you have to operate from the UK and pay UK taxes etc... if I opened a shop here, and priced everything up I'm usd... but banned any Americans from buying from there... and then charged an exchange rate for people paying in gbp.... it would be incredibly illegal. You pay taxes and fees in gbp... your tax return will be filled out in gbp.

It is not acceptable in the slightest.
 
8

888Rep

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Of course I reinstalled.... has it fixed the problem?.... how would I know? By definition I can't see the games that aren't opening.

Regarding the exchange rate issue... that link doesn't justify it at all. By UK law you have to operate from the UK and pay UK taxes etc... if I opened a shop here, and priced everything up I'm usd... but banned any Americans from buying from there... and then charged an exchange rate for people paying in gbp.... it would be incredibly illegal. You pay taxes and fees in gbp... your tax return will be filled out in gbp.

It is not acceptable in the slightest.
Please send your queries to support@888poker.com and they can advise you further, thanks.
 
HAMC81

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Ive written 2 emails to support since saturday for different issues, yet to receive a reply, 2 years ago support would answer same day in a few hours...

I love the new VIP system and the new freerolls but service as a whole has been declining.
 
K

kapobar

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I wait answers long time too,i wait for depositors tickets from last week ,i hope ill got in saturday when start tournament.
I wait answer and after 5 days support ask me which kind of tickets i talk about lol chat girl told me that is only offer for me if i deposit 15 $ .and i do that but have no tickets
 
8

888Rep

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Ive written 2 emails to support since saturday for different issues, yet to receive a reply, 2 years ago support would answer same day in a few hours...

I love the new VIP system and the new freerolls but service as a whole has been declining.

I wait answers long time too,i wait for depositors tickets from last week ,i hope ill got in saturday when start tournament.
I wait answer and after 5 days support ask me which kind of tickets i talk about lol chat girl told me that is only offer for me if i deposit 15 $ .and i do that but have no tickets
If you guys want to give me the details along with your poker user name I will try and find out what's happening regarding your issues.

Thanks
 
K

kapobar

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I got tickets today,so no need for help .Ty 888Rep
 
MasterOfDisaster

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Ok this so called promotion with missions to make 10 spins a day.

First of all we have discussing this matter on Skype.
Why do I have to win 50 hands on snap 5/10c for 1 spin, someone else 25 hands and 3rd player only 10?

This seemed to be the case all promo, that I had the hardest of us 3.

Then we still all played for the spins , why we all only spinned 3k tickets I mean 3 different players . Also state it clear that if you win only 3k tickets that you also wont be able to use them all, cause I see no way to spend them all (one of us 3 had like around 100 of them).
 
HAMC81

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If you guys want to give me the details along with your poker user name I will try and find out what's happening regarding your issues.

Thanks


1-I was not even gonna insist but another problem arised... my bet on sports App is failing, no lines displayed and instead a VLC player like app. Why im not able to login directly to the 888sports site with my info? can someone help me with that so next time the app from the poker client crashes I can bet on the browser?? Im gonna miss the argentina match, already missed chile and I was betting under 3.

2-Email sent tome said I won 3 tickets to the freeroll, clicked on it and nothing granted... need those tickets...

3-Also disconnection problems happening since

USERNAME BLINDHORSE86

No answer to my issues still, having disconnection problems as I póst this

34i63hg.png
[/IMG]

Sick of this
 
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