Official 888 Poker Support Thread

[pjokay]

Have you tried a re installation as this method usually sorts out a lot of issues.

Regards

Will give it a go, thanks.

 

[dimpuh]

Tell me how to register in 888 poker? As soon as I click register on the site, the window for entering BankID appears, I don’t have it, then registration does not go on without it ... what should I do?

 

[freddydr87]

Im out off 888poker, i deside to make a deposit to get the tickets from the first deposit bonus. So i start playing to release the bonus and i get badbeat afther badbeat, i have never experiense so bad run in any poker site,mora than 30 hand i was in from 70% vs 30% i louse them, i guess they wanth me to deposit more in orther to release my bonus.
Guess wath im out for good and i will tell my 888poker experience to every one in every forum im in.

 

[puzzlefish]

Im out off 888poker, i deside to make a deposit to get the tickets from the first deposit bonus. So i start playing to release the bonus and i get badbeat afther badbeat, i have never experiense so bad run in any poker site,mora than 30 hand i was in from 70% vs 30% i louse them, i guess they wanth me to deposit more in orther to release my bonus.
Guess wath im out for good and i will tell my 888poker experience to every one in every forum im in.

Haha I have been in the variance gutter on this site for months now and pretty used to it. It's hilarious.

 

[Matt_Burns88]

Hey All,

Welcome to the Official CardsChat Support and Feedback thread

This is your new 888 Rep in the CardsChat forums! We'll be around regularly and look forward to helping with all questions and feedback that you have. We love hearing new ideas from the poker community, so send them along!


Don't have an 888 account yet? Sign up here: 888 Poker

New users get a huge welcome package:
-$88 free (no deposit needed!)
-Up to a $400 welcome bonus depending on deposit size
-Depositors additionally get: free entry into the $100,000 First Depositors' Freeroll, free entry into the $1,000 Depositors' Freeroll, and 7 entries into the $500 First Depositors' Freeroll!!

-See details and terms here: http://www.888poker.com/poker-promotions/your-welcome-package/welcome-bonus.htm


We'll also be sure to announce all of our biggest promotions right here.

Our main one right now is our Live the Dream freeroll tournaments that are running until 20/10/2014!

-Everyone has received 2 free tickets to the freerolls! Just check your account!

-Every day we run 2 $5,000 freeroll Live the Dream tournaments
-Prizes include $2,500 in cash and a Dream package for the winner

-Every day we run 5 $1,000 Dream ticket freerolls, open to all depositors -- no ticket needed

-Winner Dream Packages let you select an awesome package of your choice from 4 categories: High-Adrenalin, Holiday Getaways, VIP Sport & Music, and Gadgets & Gizmos.
-See all packages here: http://www.888poker.com/poker-promotions/special-promotions/live-the-dream-packages.htm

-See details and terms here: http://www.888poker.com/poker-promotions/live-the-dream.htm


Questions? Post them here.

See you on the tables!

Haven't played on 888 for a while, but when I logged in I was told my account was temporarily suspended. Contact support and got an automated "we'll reply within 24 hours" response 48 hours ago. 888 has always been lauded as the customer service friendly site...not for me...

 

[888Rep]

Haven't played on 888 for a while, but when I logged in I was told my account was temporarily suspended. Contact support and got an automated "we'll reply within 24 hours" response 48 hours ago. 888 has always been lauded as the customer service friendly site...not for me...

Please give me your poker user name?

 

[Matt_Burns88]

Please give me your poker user name?

_burnsy_

 

[dimpuh]

Account Problem

Hello, I can’t understand what’s happening, after visiting the site and personal account via VPN, my account was blocked, I sent all the necessary documents in confirmation, but there was no answer, more than 72 hours have passed. I am already writing to the Russian-speaking support service and operations center, but there are no answers to 888poker poker rooms. my account DiPooh

 

[noremorse]

can someone explain why Holdem Manager is not allowed on Blast poker ?
the main issue here is that i try to keep some kind of evidence on how do i run ... and if HM is not allowed how am i supposed to do that ?
i`ve kept a journal (excel) with all the allins and the blasts that are not finished before the timer runs out.(from jan 1st until now) beside the fact that your RNG must be on other side then mine. .. i cannot find a single day ( i`ve played allmost every single day ) that i was favoured by the RNG. is that even remotely possible ? every day the GODS favour my opponents ?

i would like to know why 888 does not allow HM on blasts .... and is this RNG related in anyhow to the raport between deposits/withdrawls ? as it is stated in other promotions ?

on 888 daily spinner promo you will find at point 7 : "The odds of winning vary between players, depending on their history of games and deposits made."
so ...if you withdraw more than you deposit you have slighter chances of winning.
is this apllicable o RNG during play ?

 

[noremorse]

i can upload the excel with my statitistics but i don`t know if will be interesting for anyone ... as it is filled by me.but it shows very precisely how the RNG is working not quite as it should be.i`ve played around 60-70 blasts at 5$ every day ... so around 2500 roughly from jan 1st.is it a rep sample ?

secondly where can i find the probabilities of hitting each multiplier ?

i cannot seem to find them anywhere.i`ve kept an evidence of the multipliers i`ve hit but i cannot find anything to compare to.

 

[Uncloggie]

Anybody else having sound issues ? I have mute MTT tables off and on. I brought it up here in this thread a few times and never heard a peep back.

At first I thought it was pokerstars, but that was not it. I did find if I reboot and start 888 before partypoker , it seemed to work. But I am not sure that is the problem either. Also I saw sometimes many LAV audio widgets sometimes related to 888, but none when I have no audio. Weird.

Maybe related to audio/video codecs?

Sorry , but I don't have much faith in the support from 888 with their 3 business day response times. It makes me very reluctant to deposit, even with all the enticements.

By contrast I really appreciate PP for having 24/7 phone and chat support, that rules.

There are otherwise some things 888 does nicely, so I'm on the fence.....

Also, being Canadian that Cardschat Saturday freeroll is just too sweet to stay away from.

Anyway, I will stay and play for free money for now, slowly building it up...

very quietly.....

(And yes I am a big trailing dots fan ......)

 

[Uncloggie]

can someone explain why Holdem Manager is not allowed on Blast poker ?
the main issue here is that i try to keep some kind of evidence on how do i run ... and if HM is not allowed how am i supposed to do that ?
i`ve kept a journal (excel) with all the allins and the blasts that are not finished before the timer runs out.(from jan 1st until now) beside the fact that your RNG must be on other side then mine. .. i cannot find a single day ( i`ve played allmost every single day ) that i was favoured by the RNG. is that even remotely possible ? every day the GODS favour my opponents ?

i would like to know why 888 does not allow HM on blasts .... and is this RNG related in anyhow to the raport between deposits/withdrawls ? as it is stated in other promotions ?

on 888 daily spinner promo you will find at point 7 : "The odds of winning vary between players, depending on their history of games and deposits made."
so ...if you withdraw more than you deposit you have slighter chances of winning.
is this apllicable o RNG during play ?

I agree that tag line about odds changing depending on who you are is very offensive, but maybe more honest than any other poker site?

In my experience, playing the first time with no deposit, starting with only 8$ freeplay, building a free bankroll for a month or so now:

I was playing .02$ BB cash NLHE, and couldn't believe the cold run of cards dealt to me. I even took a video. I believe it was around 50-60 hands of pure merd, pardon mon Francais.

Nicely, while taping I hit KK, and ended up way up in $$ anyway. Patience pays in this game, even with the odds stacked against you.

 

[shakkalakkazam]

new member welcome bonus?

so i followed the link downloaded and installed the software, did everything as per instructions, not complicated. Have not yet received $88, which seems like fiction to begin with.

but also, there was the $1 for verifying the email, which was supposed to be immediate. that was yesterday

i dont know what to think... help?

 

[888Rep]

so i followed the link downloaded and installed the software, did everything as per instructions, not complicated. Have not yet received $88, which seems like fiction to begin with.

but also, there was the $1 for verifying the email, which was supposed to be immediate. that was yesterday

i dont know what to think... help?

Please supply me with your poker user name?

Thanks

 

[shakkalakkazam]

Please supply me with your poker user name?

Thanks

username: shakkalakkaz

thanks

 

[888Rep]

username: shakkalakkaz

thanks

Thanks

 

[shakkalakkazam]

Thanks

I logged in eariler today to see my account credited for the email verification, and also two comp tickets for select tourneys. very cool, much thanks

but just now, i logged in to find that my acount is temporarily disabled?

 

[noremorse]

of course i didn`t expect an answer to my questions ...
no 88 rep here i guess ...or only answering what suits him

anyway ...another promo with shady terms and cond ...

where can be found the probabilities for blast poker for every multiplier ?

it is not a must to be shown so we have an ideea ?

thank you in advance,.

 

[Matt_Burns88]

_burnsy_

Please give me your poker user name?

Second time replying. Seems 888 just don't care about their customers any more...

 

[888Rep]

I logged in eariler today to see my account credited for the email verification, and also two comp tickets for select tourneys. very cool, much thanks

but just now, i logged in to find that my acount is temporarily disabled?

Sent this over to be checked.

Thanks

 

[888Rep]

i can upload the excel with my statitistics but i don`t know if will be interesting for anyone ... as it is filled by me.but it shows very precisely how the RNG is working not quite as it should be.i`ve played around 60-70 blasts at 5$ every day ... so around 2500 roughly from jan 1st.is it a rep sample ?

secondly where can i find the probabilities of hitting each multiplier ?

i cannot seem to find them anywhere.i`ve kept an evidence of the multipliers i`ve hit but i cannot find anything to compare to.

Please mail support@888poker.com regarding this issue.

Thanks

 

[888Rep]

can someone explain why Holdem Manager is not allowed on Blast poker ?
the main issue here is that i try to keep some kind of evidence on how do i run ... and if HM is not allowed how am i supposed to do that ?
i`ve kept a journal (excel) with all the allins and the blasts that are not finished before the timer runs out.(from jan 1st until now) beside the fact that your RNG must be on other side then mine. .. i cannot find a single day ( i`ve played allmost every single day ) that i was favoured by the RNG. is that even remotely possible ? every day the GODS favour my opponents ?

i would like to know why 888 does not allow HM on blasts .... and is this RNG related in anyhow to the raport between deposits/withdrawls ? as it is stated in other promotions ?

on 888 daily spinner promo you will find at point 7 : "The odds of winning vary between players, depending on their history of games and deposits made."
so ...if you withdraw more than you deposit you have slighter chances of winning.
is this apllicable o RNG during play ?

Please mail support@888poker.com regarding this issue.

Thanks

 

[888Rep]

Second time replying. Seems 888 just don't care about their customers any more...

Sent this over to be checked for you.

Thanks

 

[Syncro11]

Hello

Thank you for tournament grade 10, a good poker site, 2nd

 

[noremorse]

Please mail support@888poker.com regarding this issue.

Thanks

what ?
you cannot point me or any other client where can we find the probabilities for each multiplier on blast ?

is this even legal? not to publish the terms of a service that you are offering ?