Official 888 Poker Support Thread

[888Rep]

I was having issues with the client before today's update, but now I can't play, I click on fold call, etc and nothing happens...

I have an i5 processor... can only play on my mobile, HELP

Try uninstalling the client and do a search and delete all related files but make sure to save your notes if you need them. Clear all of your computer etc cookies/history.
Make sure and RESTART your computer etc before you try to install it again.
Thanks!

 

[HAMC81]

Try uninstalling the client and do a search and delete all related files but make sure to save your notes if you need them. Clear all of your computer etc cookies/history.
Make sure and RESTART your computer etc before you try to install it again.
Thanks!

Didn't work, did everything you instructed.

20mins of my life I'll never recover. So, I guess I'll just have to play somewhere else.

 

[Serbianbeauty]

Have you tried the no download? You can click on the link on the home page.
888poker.com
Thanks!

Thank you for reply. It started working about 20 minutes later when I checked again. Also, the email response from 888 support came back same day and was helpful, so that was fast reply and nice also.

 

[Rijckenborg]

888poker mobile app

Last week, I was able to play poker on my ipad.
But now after I log in nothing work, it freezes.
Cache and cookie of safari were cleared.

Is this happening only to me?
Who are able to play mobile app on their iPad?

 

[Colbefc]

888 used to have the most reliable software but these days it is terrible.
I haven't been able to play on my PC for months, when I launch the software it loads and then freezes. I have deleted and reinstalled the software but the same thing happens
On my tablet I am always getting disconnected or the message " you have no internet connection" when I know I do.
It is so bad these days that 888 has gone from my go to poker site to trying it now and again to see if it has improved. It hasnt
888 you have ruined a once great site and the latest update is so bad it is almost unplayable. Pathetic.

 

[Risto234]

Who are able to play mobile app on their iPad?

I'm using 888 App on my tablet but although it does have some problems none of them are related to yours (i think)

 

[888Rep]

888 used to have the most reliable software but these days it is terrible.
I haven't been able to play on my PC for months, when I launch the software it loads and then freezes. I have deleted and reinstalled the software but the same thing happens
On my tablet I am always getting disconnected or the message " you have no internet connection" when I know I do.
It is so bad these days that 888 has gone from my go to poker site to trying it now and again to see if it has improved. It hasnt
888 you have ruined a once great site and the latest update is so bad it is almost unplayable. Pathetic.

Make sure you restart the client BEFORE you reinstall after deleting all poker files.
Thanks!

 

[888Rep]

Last week, I was able to play poker on my iPad.
But now after I log in nothing work, it freezes.
Cache and cookie of safari were cleared.

Is this happening only to me?
Who are able to play mobile app on their iPad?

Please masil support@888poker.com and they will assist you with your issues.
Thanks!

 

[888Rep]

Welcome to 888poker’s Weekly Deal, with all the best news, results and insights from the past week.

THIS WEEK: April 28, 2019

Two 888poker Players Win Their Way onto Poker After Dark


For the second year in a row, we have partnered with Poker Central to proudly bring eligible 888poker players an exclusive offer. From May 19-23, two lucky players will head to Las Vegas to battle the top poker players on Poker After Dark at PokerGo Studio.

On Sunday, two special $1/€1 buy-in tournaments were held to award a pair of $14,000 prize packages which include a $10,000 entry into the Poker After Dark – 888poker Week II.

The first tournament was open to players from the UK, Canada, Germany, and Sweden and saw 623 players compete. The final table was filled with players from Canada and the UK, and after just over five hours Canada’s “Tommyder” came out on top to win his way onto 888poker Week II.

Additionally, another tournament was open to 888poker players from Spain. That event attracted 493 players, and in the end, it was “gitanopelaez” who won his way to Poker After Dark - 888poker Week II.

For more on the Poker After Dark – 888poker Week II click here.
https://www.888poker.com/magazine/bl...hwvI-ghDyczDOI

“tikkapekka” Wins the Mega Deep Yet Again
The $215 buy-in Sunday Mega Deep attracted 343 players who rebought 145 times, which meant a $100,000 prize pool was on tap. Among the top 45 players to get a piece of it were two-time XL Blizzard champ “69Gronk87” (33rd - $650), “ZDamian” (22nd - $750), “jksaha21” (12th - $1,500), Robin “Inho” Ylitalo (9th - $1,750), and “Alrighty2222” (4th - $8,250).

It took 11 hours but eventually Finland’s “tikkapekka” defeated Brazil’s “CutinuaBR” in heads-up play to win the title and $19,350 prize. You might remember tha, back in March 2017, “tikkapekka” also won the Mega Deep.

“bustingyou” Wins Sunday Challenge for $5,504
The $109 buy-in Sunday Challenge didn’t have any problem surpassing its $20K GTD as 204 players rebought 52 times to create a $25,600 prize pool. That was paid out amongst the top 27 players including “EyeofSkadi” (18th - $320), “youler” (12th - $448), “zoobanana” (7th - $1,024), “Lucky_Frutti” (4th - $2,240), and “Kid.Twist1” (3rd - $3,008).

It took nearly eight hours for Canada’s “bustingyou” to best Germany’s “amaze1” in heads-up play to win the title and $5,504 first-place prize.

Kyrgyzstan’s “RuniGGaRun” Wins Mini Mega Deep
The $22 buy-in, $20K GTD Mini Mega Deep saw 810 players take to the virtual felt and rebuy 275 times. That resulted in a $21,700 prize pool paid out to the top 108 places. Among those to make deep runs were Ian “Simpioni” Simpson (18th - $147.56), “xane7a” (9th - $277.76), and “guds7” (4th - $1,584.10).

After Russia’s “AntonyM.” bowed out in third place for $2,115.75, the title came down to Sweden’s “Gregersson” and Kyrgyzstan’s “RuniGGaRun.” After just over eight hours in the tournament the latter prevailed to win the $3,927.70 top prize.

“nutcracker95” Wins Monsoon Week After Finishing in 6th Place
The $55 buy-in Monsoon surpassed its $10,000 GTD by attracting 193 players who rebought 49 times. That created a $12,100 prize pool paid out to the top 27 players including “Unde_” (21st - $121), “IlovePickles” (12th - $211.75), “guydeet39” (6th - $605), and “villagelife” (3rd - $1,421.75).

After 6 hours and 24 minutes, the UK’s “nutcracker95” bested Russia’s “nationalist” in heads-up play to win the title and accompanying $2,601.50 first-place prize. The win came a week after “nutcracker95” finished sixth in the same event for $628.

On Their Way to Vegas!

Three More Players Win 2019 WSOP Main Event Packages
Remember, every Sunday at 20:30 GMT now through June 888poker will host a $1,050 “WSOP 2019 Main Event Package Qualifier.” It’s a great way to win your way into poker’s most prestigious tournament, just ask 2014 WSOP champ and 888poker Ambassador Martin Jacobson, who won a seat during the XL Blizzard.

Those who win their way into the 2019 World Series of Poker Main Event will be awarded a prize package valued at $12,600. Those packages include six nights (July 4-10, 2019) at the luxurious Vdara Hotel in Las Vegas, a $10,000 WSOP Main Event buy-in, $1,000 for travel and expenses (paid directly to your 888poker account), and an invite to a welcome party at the Vdara Hotel.

This week’s qualifier had 43 entries which meant a trio of seats were awarded. Winning their way to Las Vegas were Ukraine’s “Blackfile888,” Germany’s “Caramba11,” and Argentina’s “ONEShooooot.”

What to Expect Coming Up from 888poker

The XL Inferno is returning to 888poker May 16-26 and will feature 34 tournaments with more than $1.4 million in guarantees up for grabs. With buy-ins ranging from $5.50 up to $320 there’s something for everyone.

The XL Inferno will culminate with the $25 buy-in Event #32: $500,000 Main Event on May 26 at 5 p.m. GMT. Players will start with 50,000 in chips and play 20-minute levels, making it a must-play tournament for any online poker aficionado. Satellites for that event and more start at just 1¢.

Click here for more information and a look at the full schedule.
https://www.888poker.com/magazine/88...nd-bigger-gtds

 

[CadoARAJ]

Please masil support@888poker.com and they will assist you with your issues.
Thanks!

To me is happening the same thing. Just can not play at my ipad, but at my iphone qorks. Just can not understand qhy.

 

[timohasav]

I was banned immediately after registration, support without explanation of the reason demands my docs, so no more desire to play at this room...

 

[TheRealPage]

YESSS!!! It took 3 weeks but FINALLY, 888poker client is updated with the last version of the software.. So go, I'm ready for the freeroll on saturday, to still not being able to register

More seriously, is it me or the new client is using a new engine, requiring more from the computer graphics? Watching a stream, a video or event a web page having an animated ad makes the game and the stream/video/ad bug.. My computer is maybe old, but no so old.. I mean I used to run a web stream with it.. I can't imagine a poker client asking so much to a graphic card or to the processors??

Any computer updates required?

-TRP-

 

[Serbianbeauty]

A tip I wish I knew about 888casino spin wheel prize.
I won the casino bonus prize on the wheel and used it up last Thursday playing Irish Riches slots in one sitting until the total of $6.20 was gone (which did not last too long). Then the next day a poker tournament ticket showed up "for playing any casino game on Thursday" which I won .80 toward bankroll.
I thought to myself that I wish I knew that beforehand, because then I would have saved some of the casino bonus money to use every Thursday to get a free tournament ticket each week.

So, I spent the minimum .15 yesterday (Thursday) to play one Irish Riches spin, so hopefully a tournament ticket will show up again today.

 

[ReoRekop]

I can not download it never ends Does something similar happen to someone?

 

[888Rep]

I can not download it never ends Does something similar happen to someone?

Please contact support@888poker.com and they will advise you.
Thanks!

 

[Mortis71]

So, I spent the minimum .15 yesterday (Thursday) to play one Irish Riches spin, so hopefully a tournament ticket will show up again today. [/QUOTE]



I do that too on Thursday's, go spin a slot min and wait for your mix-up ticket. Busy day on Saturday's lots of freerolls, I've min/laddered-cashed around $5 on Saturday freerolls and that is quite a lot to do if not making any ft's or f 2's.
Anywho goodluck friend crush it

 

[Tvorets]

Do not open the poker room client. What could be the reasons?

 

[888Rep]

Do not open the poker room client. What could be the reasons?

Please mail support@888poker.com and they will assist you.
Thanks!

 

[Mortis71]

My computer runs really slow when I have 4 tables running at 888Poker. I was wandering if the new software runs higher graphic specs, never had this problem before.
Also I like the login feature and the log out timer is gone(ty)

I guess my only problem would be the software running high?

 

[canabero]

i had to reinstall 888 is extremely slow to download archives is taking more than 1 hour. of course it's not my internet.

 

[Thangtienmay]

Hello, can a 888 rep with me with a withdrawal problem im having? I recently made a withdrawal on April 28 via wire transfer and it was processed on May 1st. It is now April 9 and not only have i not received the funds but the withdrawal is back in processing. I have sent several emails and not getting an answer from support.

My nick is Ythien and the confirmation id for the withdrawal is 311938670407

I don't understand how a withdrawal was confirmed for withdrawal and processed but then return for processing after a week and half. Any help is appreciated.

 

[888Rep]

Hello everyone,

The XL Inferno is coming to 888poker!

May 16-26 with 34 events featuring, more than $1.4 million in guarantees and affordable buy-ins!

Firing a bullet in each of the 34 XL Inferno tourneys would cost you $2,208.30 in buy-ins. Now you can play a full slate of XL Inferno events for under $300!

For full information and schedule click here
http://magazine.888poker.com/magazin...ries-under-300

 

[888Rep]

Hello, can a 888 rep with me with a withdrawal problem im having? I recently made a withdrawal on April 28 via wire transfer and it was processed on May 1st. It is now April 9 and not only have i not received the funds but the withdrawal is back in processing. I have sent several emails and not getting an answer from support.

My nick is Ythien and the confirmation id for the withdrawal is 311938670407

I don't understand how a withdrawal was confirmed for withdrawal and processed but then return for processing after a week and half. Any help is appreciated.

I have asked for this to be checked for you.
Thanks!

 

[888Rep]

when do you think they will let other states play as much as new jersey

That will be up to the US government regulations.
Thanks!

 

[888Rep]

My computer runs really slow when I have 4 tables running at 888Poker. I was wandering if the new software runs higher graphic specs, never had this problem before.
Also I like the login feature and the log out timer is gone(ty)

I guess my only problem would be the software running high?

Please mail support regarding This tech issue and they may be able to suggest a fix for you.
Thanks!