The only problem with 888 Poker in Canada is there bank wire fee when doing a cash out there is no way to avoid it. I also hate sites with poor customer service example breakout poker they shouldn't be allowed to operate.
Ok maye, calm down. Care to inform us what happened?![]()
but that you step friend, explains your case well, at least ACR does not require you to deposit to withdraw your profits .. no other room does that .. if it is for the software they need to improve it, that if.
I don like PS to.
once again ACR is getting attacked guessing slow and non responsive. Last week lost at least 50+ dollars because their gateway was down. Their response was looked at your acct. and see nothing was loss. Not sure how they could verify that because they gave NO indication that they looked at their gateway or asked what time I was talking about. They just pointed me at a app that was not even applicable to the network. OH MY APP DOES NOT SHOW YOU LOST ANYTHING BUT THE APP IS NOT UPDATED UNLESS THE NETWORK IS UP.
Looking for a better US poker site so I do not have to be in NJ
or they are using the DOS to take your money while their pgm calculates the best profit.. statistics 101 delay calculate then bet after results in. IMHO on bet here if you want to get robbed
Their customer service phone number was disconnected for several hours yesterday.
My thoughts exactly.
If your asking for help/advice your really not clear with what the issue is other than the password. I am not sure its with resetting the password i thinks its with the password reset. After you went through all the steps and its time to login did you use your USERNAME or did you use your email. I just spent 2 days trying to get logged on to the site. My virus protection kept it from opening uninstalled and installed several times lost count. After finally getting it to load to the site i went to log on and it kept giving me an error code. So lol for a person that just jumps into things i took the time to read the login screen and it asked for my email instead of the user name like most sites then the password. Maybe calm down and try it again. I've been with this site way back when it was doyles room and never had an issue with it.
ACR wants to help only when your msg reach the right Person on the other end
I agree. Customer Service is not very good. Its seems like when I would like to get in touch with them for something I'm concerned about I always feel like I have to jump thru hoops.
Kalon
i know when i reset mine i used my username and it didnt let me in but when i used my email (what they asked for) i got in so its something simple like that.
I found this thread, maybe you should write your questions in this thread and hopefully you can get help.
ACR Rep
AmericasCardroom Rep
Join Date: Nov 2012
Plays at: ACR
Posts: 2,778
Official ACR Thread
Hello Everyone!
We know there's been some players wanting us to pop in here, so we're very happy to open this thread and help answer to any of your questions or concerns.
As the ACR Rep, my goal will be to make sure your opinions and feedback are heard by those making the decisions and help make your experience at America's Cardroom is a good one.
This is the place to vent, share your poker hands, comment and suggest anything you want ( but let's keep it friendly).
Also , feel free to take the time to check out our current promotions.
We look forward to hearing from you!
The ACR Staff
try to talk to a guy name jeff he help me in the past and he a nice guy he understands
Look at the people running it..
After 25 emails and no resolution and them being complete MORONS, I am done. Anyone that plays on that site gets exactly what they deserve, BS!
How they even stay alive in business of the poker world is BEYOND ME!
Now, it is my job to make sure everyone knows how Fcked UP this site is.
I will make it my mission to SCREAM IT, now there are 2 sites on my NEVER to PLAY list, 888 and ACR! They both suck really bad at customer service and their programs and systems are terrible.
PokerStars is the only place I will ever deposit money to play.
After 25 emails and no resolution and them being complete MORONS, I am done. Anyone that plays on that site gets exactly what they deserve, BS!
How they even stay alive in business of the poker world is BEYOND ME!
Now, it is my job to make sure everyone knows how Fcked UP this site is.
I will make it my mission to SCREAM IT, now there are 2 sites on my NEVER to PLAY list, 888 and ACR! They both suck really bad at customer service and their programs and systems are terrible.
PokerStars is the only place I will ever deposit money to play.
I feel the same way, especially with their servers! They're getting DDoS almost everydayAfter 25 emails and no resolution and them being complete MORONS, I am done. Anyone that plays on that site gets exactly what they deserve, BS!
How they even stay alive in business of the poker world is BEYOND ME!
Now, it is my job to make sure everyone knows how Fcked UP this site is.
I will make it my mission to SCREAM IT, now there are 2 sites on my NEVER to PLAY list, 888 and ACR! They both suck really bad at customer service and their programs and systems are terrible.
PokerStars is the only place I will ever deposit money to play.
After 25 emails and no resolution and them being complete MORONS, I am done. Anyone that plays on that site gets exactly what they deserve, BS!
How they even stay alive in business of the poker world is BEYOND ME!
Now, it is my job to make sure everyone knows how Fcked UP this site is.
I will make it my mission to SCREAM IT, now there are 2 sites on my NEVER to PLAY list, 888 and ACR! They both suck really bad at customer service and their programs and systems are terrible.
PokerStars is the only place I will ever deposit money to play.
PokerStars is the only place I will ever deposit money to play.
Pokerstars asked me about phone number too. Through client. And I didn't even try to reset my password. Maybe they just like you?they would need my phone number, no, you don't, when I signed up for this idiot site a phone number was not required. Why now, when I jumped through all of your stupid hoops multiple times would I want these morons to have my home phone?