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ACR Rep

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I have a suggestion can we get profile image on the tables something like poker stars i think it will make online poker feel a bit more live thank you

Agree with that my friend!

We have already escalated this suggestion but it needs development. We are working on some other updates nevertheless I will send the request again.

Regards
 
Acehigh562

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Any idea when update is gonna be done?
 
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I'm told we still have another hour.
 
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The update is done.

Everything is back up and running!
 
fortopyan

fortopyan

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i have problems wtih AcR ROOM
 
Carl Trooper

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What has changed?
 
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What has changed?

We do not have detailed information about the updates but you will be seeing the changes within the day, once the updates are done takes a while to be reflected on the system itself. However the system is back up and running already
 
pescaofish

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Hi, I am new to ACR and want to know if Black ship is under the same management since the freeroll on tuesday nigth seems to be for both poker sites, Thanks. :jd4:
 
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Hi, I am new to ACR and want to know if Black ship is under the same management since the freeroll on tuesday nigth seems to be for both poker sites, Thanks. :jd4:

BlackChip Poker is part of the Winning Poker Network
 
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johnnygadget

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ACR Rep, Can you inform the ACR software team about a bug? I just noticed that when browsing under the SNG tab in the ACR client, that the SNG games won' t sort when I click to sort them. Like when I click Buy-In, or Tournament Name or DateTime or State it doesn't do anything. The sort works on all the other tabs, just not the SNG tab. thanks
 
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blobman

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Any guess as to when jackpot poker is coming to Mac?
 
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blobman

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Look at the last 20 posts or so.

If you're referring to the new Mac update, it does not appear to be part of if. That's why I was asking.

Seperate question: does anyone have any information about using or setting up hotkeys on ACR.
 
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ACR Rep

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ACR Rep, Can you inform the ACR software team about a bug? I just noticed that when browsing under the SNG tab in the ACR client, that the SNG games won' t sort when I click to sort them. Like when I click Buy-In, or Tournament Name or DateTime or State it doesn't do anything. The sort works on all the other tabs, just not the SNG tab. thanks

Thank you my friend,

I will report it
 
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Any guess as to when jackpot poker is coming to Mac?

Hello buddy,

It is still on testing but unfortunately I do not have an ETA yet, let's give it a month if not I will ask again.

Regards
 
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blobman

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I'd like to try the wsop jackpot satellites, so I hope those are coming back this year (and hopefully for Mac but that's a different question and thanks for your above estimate on that too).

I know from last year you ended up giving the full WSOP package in cash, which I must admit is best for a player like me who can't go to WSOP, but I did actually like your withhold $1k policy to actually encourage people to play the WSOP. With that said, I hope you do give the full dollar amount like you ended up doing last year. As an aside, do you have any statistics as to how many WSOP satellite winners actually buy into the Main?

For all of the online satellites, what happens if you win more than one seat? The first seat you win is must play, right? (sorry that these are repeat questions but just want to 100% confirm)

On the topic of satellites, there is a really fun format that I've only heard of happening live: survivor tournaments. Basically they work with satellites but just award cash, not a seat or ticket. For example, at the PCA I think they had a $10k buyin $100k survivor event, so the top 10% of the field cashed for $100k exactly and the rest got nothing (except I guess for the person who bubbled got the remaining money, however much it was). I think the top 10% cash format is good, but could be whatever. Not sure how late reg works in this exactly, but I think the live events have had it to an extent but probably couldn't be as long as the typical MTT late reg where half the field is missing already by the end.

I think the survivor format would be good for ACR as an innovation that no one else has, like the Cage. Could be run at $1-->$10, $10-->$100, and $100-->$1000 buyins as a special event and develop from there. I think it's a really interesting format because ICM considerations are very strong, especially late. Basically the same ICM as those in satellites but without having to play in any target event. Also these events would be shorter than a full tournament so good for players with limited time. Could be done deepstack, turbo, hyper whatever.

Packing all my latest requests into one post, how about some fixed limit tournaments. I saw looking at an old OSS schedule that you've previously had at least a FLHE tournament, so you must have the capability to do so. It might be good to have a Daily $27 FLHE and a Weekly $82 like pokerstars, or at least something along those lines. I'd definitely take a shot at those even though I don't really even know how to play (I'm currently learning). Can't hurt to try with no guarantee to start.

Thanks for reading!
 
kbuinowski

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your free rolla

Hello Everyone!

We know there's been some players wanting us to pop in here, so we're very happy to open this thread and help answer to any of your questions or concerns.

As the ACR Rep, my goal will be to make sure your opinions and feedback are heard by those making the decisions and help make your experience at America's Cardroom is a good one.

This is the place to vent, share your poker hands, comment and suggest anything you want ( but let's keep it friendly).

Also , feel free to take the time to check out our current promotions.

We look forward to hearing from you!

The ACR Staff

I enjoy your 10 dollar free rolls. And I loved the free rolls that was last week or two. when you guys had the one thousand dollar free rolls and up.is that a now and then that you guys do now and then? because you guys had different games besides Texas hold em which I loved.
 
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pm6guy

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The problem remains where I lose my assigned seat when playing tournaments when moved to a new table and my hud gets jumbled. Please fix, its been an issue for over a month now I think.
 
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ACR Rep

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I'd like to try the WSOP jackpot satellites, so I hope those are coming back this year (and hopefully for Mac but that's a different question and thanks for your above estimate on that too).

I know from last year you ended up giving the full WSOP package in cash, which I must admit is best for a player like me who can't go to WSOP, but I did actually like your withhold $1k policy to actually encourage people to play the WSOP. With that said, I hope you do give the full dollar amount like you ended up doing last year. As an aside, do you have any statistics as to how many WSOP satellite winners actually buy into the Main?

For all of the online satellites, what happens if you win more than one seat? The first seat you win is must play, right? (sorry that these are repeat questions but just want to 100% confirm)

On the topic of satellites, there is a really fun format that I've only heard of happening live: survivor tournaments. Basically they work with satellites but just award cash, not a seat or ticket. For example, at the PCA I think they had a $10k buyin $100k survivor event, so the top 10% of the field cashed for $100k exactly and the rest got nothing (except I guess for the person who bubbled got the remaining money, however much it was). I think the top 10% cash format is good, but could be whatever. Not sure how late reg works in this exactly, but I think the live events have had it to an extent but probably couldn't be as long as the typical MTT late reg where half the field is missing already by the end.

I think the survivor format would be good for ACR as an innovation that no one else has, like the Cage. Could be run at $1-->$10, $10-->$100, and $100-->$1000 buyins as a special event and develop from there. I think it's a really interesting format because ICM considerations are very strong, especially late. Basically the same ICM as those in satellites but without having to play in any target event. Also these events would be shorter than a full tournament so good for players with limited time. Could be done deepstack, turbo, hyper whatever.

Packing all my latest requests into one post, how about some fixed limit tournaments. I saw looking at an old OSS schedule that you've previously had at least a FLHE tournament, so you must have the capability to do so. It might be good to have a Daily $27 FLHE and a Weekly $82 like Pokerstars, or at least something along those lines. I'd definitely take a shot at those even though I don't really even know how to play (I'm currently learning). Can't hurt to try with no guarantee to start.

Thanks for reading!

I think this is a great idea blobman, I will send this information to the tournaments department manager for consideration.
 
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The problem remains where I lose my assigned seat when playing tournaments when moved to a new table and my hud gets jumbled. Please fix, its been an issue for over a month now I think.

It has been already reported buddy, they are still working on it
 
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