Official 888 Poker Support Thread

oneybiggs

oneybiggs

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can you stop cheating for 1 day with you "random" number generator? Only 1 day please
agreed,i get a couple of good days two or three times a year often resulting in a cashout...going by numbers and the fact that most sites are slashing main event buy-ins...i think people have seen of had enough of the online poker world,and thats tragic.greed sure knows how to kill a beautiful thing doesnt it.
 
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puzzlefish

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Nobody is entitled to win all the time or at all. This is supposed to be an official 888 thread. The 888 company has been very good to CC, so at the very least we can try to keep this topic respectful. If you don't like the RNG, try a site that performs more to your liking.
 
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msladd

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I'm trying to make a wihdrawal but there's only an option to use wire transfer although I deposited with skrill and that's where I want my money. What's up with that?
 
8

888Rep

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More information please?[
When I download app,my connection break when I hit log in.It says client stop working,Close the app.And I cant open the app at all.I have old app downloaded in 2017 that cant be erased from my control panel.I cant uninstall,maybe thats the problem,and I need to reinstall PC
Can you send this issue to support@888poker.com and they will ask our tech guys to advise you.
Thanks!
 
8

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I'm trying to make a wihdrawal but there's only an option to use wire transfer although I deposited with Skrill and that's where I want my money. What's up with that?
Try and make a small deposit using Shrill and see if that brings the withdrawal option back for you and if that doesn't work them please mail support.
Thanks!
 
oneybiggs

oneybiggs

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with all due respect to the CardsChat team,i need to do this to show how 888s customer service works,bare in mind theyve asked me to express my concerns after reading my concerns in full....and bare in mind this is what to expect from customer service...so here i am expressing my concerns where i know at least 1 person will read them......My email..well im very sorry i gave 888 another try.it is obvious that although i have deposited twice i am not being treated like any other paying customer and as such am requesting full refund and account closure please.i have deposited twice and not been able to play in depositors freeroll....im a depositor am i not?also missing 4 $3000 freeroll tickets and a $1cash prize all from ya spinny wheel show,...so i am not happy at all with the service or product and would like to request full refund and account closure please........Their reply...... Dear Adam,

Thank you for contacting 888poker .

We respect your right to request the closure of your account; the account is now closed.

To complete the procedure and for security reasons, please confirm the following details as registered with 888poker :

- Your full name.
- Your full address.
- Your e-mail address.

If you have found the overall experience at our site unsatisfactory, we kindly ask that you express your concerns. This would help us understand your expectations and work towards meeting them.



Baring in mind that ive sent multiple requests for missing tickets and they only gave me the last one which was a 10c blast ticket lol and no explaination of where the other tickets went and baring in mind that my last account was closed at around level ninety for "expressing my opinion" do you really think its wise to ask me to further "express my opinion.....so my reply....Are you refunding my money,wht ask me to express my concerns when you just read them exactly,here ill copy and paste my message from the bottom of what im typing on now if you want it all twice,,,,,,Adam Gill, ... NZ….and now to save you scrolling a little which you sound unable to accomplish I shall copy and paste to re-express my concern as asked,,,,no swear words yet but just ask me to express my concerns one more time and youll get a major ear full…ok heres the copy and paste of the email you replied “please express your concerns.
well im very sorry i gave 888 another try.it is obvious that although i have deposited twice i am not being treated like any other paying customer and as such am requesting full refund and account closure please.i have deposited twice and not been able to play in depositors freeroll....im a depositor am i not?also missing 4 $3000 freeroll tickets and a $1cash prize all from ya spinny wheel show,...so i am not happy at all with the service or product and would like to request full refund and account closure please.PS...this is copied and pasted because you appear not to have read it when asking”please express your concerns” I truly hope this has fulfilled your request for my concerns to be expressed repeatedly and truly hope its actually read by someone at 888 as none of my previous emails to support have been acceptably answered in any way shape or form....and we wont even start on gameplay:help:
 
8

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Welcome to 888poker’s Weekly Deal, with all the best news, results and insights from the past week.

THIS WEEK: March 3, 2019



“DubaiPrince4” Wins Half-Priced Mega Deep on Sunday Full of Sales

Three of 888poker’s premiere online tournaments had their buy-ins slashed in half for a special Sunday Sale. The first was the Sunday Mega Deep, which instead of the usual $215 cost just $109 to enter. A massive 962 players competed and rebought 342 times, which crushed the $100K GTD by creating a $130,400 prize pool.

Among the top 126 players to cash were Sam “sammygrinder” Grafton (120th - $234.72), “IceStream” (53rd - $404.24), “YSoSerious7” (27th - $586.80), “zinkAA” (15th - $1,043.20), “InJeBakkes” (10th - $1,304), and “MuckFest” (4th - $9,454).

After “Grobbshinit” hit the rail in third place for $12,648.80, the title came down to “DubaiPrince4” and “O_fenomeno9.” After a marathon 13 hours and 55 minutes the former came out on top to win the title for $23,472.

“ThEtRaIN96” Takes Advantage of a Whale of a Sale
Another event that was on sale was the usual $1,050 buy-in Whale. This week it cost just $530 to enter and 92 players took advantage while rebuying 23 times. That surpassed the $50K GTD by creating a $57,500 prize pool that was distributed to the top 12 players including Roman “Romeopro33” Romanovskyi (11th - $1,437.50), “Kannwas” (6th - $3,018.75), and “GrafKphks” (3rd - $8,050).

After 6 hours and 9 minutes, “ThEtRaIN96” defeated “bah23” in heads-up play to win the title and $15,812.50 top prize.

XL Inferno Champ Takes Down the Sunday Challenge
The third and final tournament on sale Sunday was the Sunday Challenge, which usually cost $110 to enter but this weak had a discounted $55 price tag. The tournament easily surpassed its $20K GTD by drawing 515 players who rebought 154 times, which resulted in a $33,450 prize pool.

Among the top 72 players to get a piece of it were “TopGrind” (43rd - $150.52), “DuduPa1986” (23rd - $200.70), “RakDoll” (18th - $267.60), “19Max89” (11th - $401.40), and “TheImporter” (4th - $2,575.65).

After Germany’s “maulwurf51” bowed out in third place for $3,411.90, the title came down to Canada’s “n0sferatv” and Sweden’s “WowAceDude.” After 9 hours and 30 minutes, the latter prevailed to capture the title and $6,322.21 first-place prize. You might remember that back in 2017, “WowAceDude” topped a 367-entry field to win the XL Inferno Event #130: $10,000 Turbo Chip-In for $4,356.

“Norrbotten” Weathers the Monsoon for Swedish Glory
The $55 buy-in, $10K GTD Monsoon attracted 190 players who rebought 63 times. That generated a $12,650 prize pool that was paid out amongst the top 27 players including “PoookerDan” (21st - $126.50), “Doked” (13th - $189.75), “LabaRyta” (6th - $632.50), and “nyagaaan” (3rd - $1,486.37).

It took just a few minutes shy of seven hours in the tournament for Sweden’s “Norrbotten” to best “geringonsa” in heads-up play to win the tournament for $2,719.79.

Ukraine’s “OMGitsFinch” Claims Deepstack Monsoon Title
The $55 buy-in, $10K GTD Deepstack Monsoon drew 210 players who rebought 98 times, which created a $15,400 prize pool. The top 27 players got paid including “SebFisch” (23rd - $154), “Foureeyes” (18th - $192.50), “DubaiPrince4” (11th - $269.50), “iBustYa888” (6th - $770), and “popsnpoker” (3rd - $1,809.50).

After 9 hours and 23 minutes, Ukraine’s “OMGitsFinch” beat out the UK’s “JstLikeThat” in heads-up play to win the title and accompanying $3,311 first-place prize. In May of last year, “OMGitsFinch” took down the $88 buy-in Sunday GREAT8 for $6,075.

On Their Way to Vegas!

Four More Packages Awarded to the 2019 WSOP Main Event

Remember, every Sunday at 20:30 GMT now through June 888poker will host a $1,050 “WSOP 2019 Main Event Package Qualifier.”

Those who win their way into the 2019 World Series of Poker Main Event will be awarded a prize package valued at $12,600. Those packages include six nights (July 4-10, 2019) at the luxurious Vdara Hotel in Las Vegas, a $10,000 WSOP Main Event buy-in, $1,000 for travel and expenses (paid directly to your 888poker account), and an invite to a welcome party at the Vdara Hotel.

This week’s qualifier had 56 entries and awarded four packages to the 2019 WSOP Main Event. Among those to win their seats were “FcFlosch04,” “Rumschupser,” “aghghghghghg,” and “Stan_TheMan.”

What to Expect Coming Up from 888poker

888poker LIVE Heads to Bucharest for 2nd Stop of 2019!

The 888poker LIVE Bucharest Festival will take place at the Intercontinental Hotel in March 4-10.

For full schedule and information click here
http://magazine.888poker.com/magazin...-2nd-stop-2019
 
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Nomahoners

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Is the book maker sick today? I was lookin to lose some money betting hockey but the usual menus dont seem th be available today.
 
oneybiggs

oneybiggs

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Try and make a small deposit using Shrill and see if that brings the withdrawal option back for you and if that doesn't work them please mail support.
Thanks!
really...i mean SERIOUSLY....so this is how u get an extra deposit these days instead of the delayed deposit button you use to have where one would click on deposit...and wait....and wait...and wait...then click it again and instantly it takes two deposits...lol OMG that got stomped on pretty quick didnt it.and now when something goes wrong one wont know wether to blame skrill or shrill or 888poker for lost funds or stolen identities or maybe neteller is your nxt suggestion when the shrill deposit does not bring up the skrill withdrawl option...OMG..OMG if ever there was a backwards version of amazing.
 
oneybiggs

oneybiggs

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with all due respect to the CardsChat team,i need to do this to show how 888s customer service works,bare in mind theyve asked me to express my concerns after reading my concerns in full....and bare in mind this is what to expect from customer service...so here i am expressing my concerns where i know at least 1 person will read them......My email..well im very sorry i gave 888 another try.it is obvious that although i have deposited twice i am not being treated like any other paying customer and as such am requesting full refund and account closure please.i have deposited twice and not been able to play in depositors freeroll....im a depositor am i not?also missing 4 $3000 freeroll tickets and a $1cash prize all from ya spinny wheel show,...so i am not happy at all with the service or product and would like to request full refund and account closure please........Their reply...... Dear Adam,

Thank you for contacting 888poker .

We respect your right to request the closure of your account; the account is now closed.

To complete the procedure and for security reasons, please confirm the following details as registered with 888poker :

- Your full name.
- Your full address.
- Your e-mail address.

If you have found the overall experience at our site unsatisfactory, we kindly ask that you express your concerns. This would help us understand your expectations and work towards meeting them.



Baring in mind that ive sent multiple requests for missing tickets and they only gave me the last one which was a 10c blast ticket lol and no explaination of where the other tickets went and baring in mind that my last account was closed at around level ninety for "expressing my opinion" do you really think its wise to ask me to further "express my opinion.....so my reply....Are you refunding my money,wht ask me to express my concerns when you just read them exactly,here ill copy and paste my message from the bottom of what im typing on now if you want it all twice,,,,,,Adam Gill, ... NZ….and now to save you scrolling a little which you sound unable to accomplish I shall copy and paste to re-express my concern as asked,,,,no swear words yet but just ask me to express my concerns one more time and youll get a major ear full…ok heres the copy and paste of the email you replied “please express your concerns.
well im very sorry i gave 888 another try.it is obvious that although i have deposited twice i am not being treated like any other paying customer and as such am requesting full refund and account closure please.i have deposited twice and not been able to play in depositors freeroll....im a depositor am i not?also missing 4 $3000 freeroll tickets and a $1cash prize all from ya spinny wheel show,...so i am not happy at all with the service or product and would like to request full refund and account closure please.PS...this is copied and pasted because you appear not to have read it when asking”please express your concerns” I truly hope this has fulfilled your request for my concerns to be expressed repeatedly and truly hope its actually read by someone at 888 as none of my previous emails to support have been acceptably answered in any way shape or form....and we wont even start on gameplay:help:
feel free to delete my negative posts anytime ADMIN,its probably not doing CardsChat any favors im sure and i do apologise for that.ive said my bit which i shouldnt have needed to had they responded in any reasonable fashion to my multiple perfectly clear and polite emails beforehand concerning missing tickets and no entry to depositors freerolls.and i shall inform my small toe-nail,which out of a sense of duty more than anything was hoping for a refund,that it may stand down...gl at the tables all.
 
8

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Try and make a small deposit using Shrill and see if that brings the withdrawal option back for you and if that doesn't work them please mail support.
Thanks!
Sorry for the typo.
That should be Skrill and not Shrill.
 
oneybiggs

oneybiggs

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Nobody is entitled to win all the time or at all. This is supposed to be an official 888 thread. The 888 company has been very good to CC, so at the very least we can try to keep this topic respectful. If you don't like the RNG, try a site that performs more to your liking.
fair comment,i apologise.trying to pull my head in.
 
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HaroldHouse

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Is there still an 888 rep? This thread is from 2014. Just curious because this shows up in my new poker post search quite often.
 
t1tpfdc

t1tpfdc

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Why can't I see the CC sunday freeroll in the poker lobby? Was the same last week. I can see the game for Canadians, but not the game for all CC players.
 
Risto234

Risto234

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Why can't I see the CC sunday freeroll in the poker lobby? Was the same last week. I can see the game for Canadians, but not the game for all CC players.


You're from sweden right ... If yes then perhaps you'd tell whether you're using their desktop or mobile version
 
t1tpfdc

t1tpfdc

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You're from Sweden right ... If yes then perhaps you'd tell whether you're using their desktop or mobile version
Yes, from Sweden.
If you mean computer or phone, am using a computer.
 
Risto234

Risto234

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Yes, from Sweden.
If you mean computer or phone, am using a computer.


Well as i'm not using computer i don't know why you dont' see that tournament but i guess it might have something to do with (not) using .se version instead of .com
 
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