M
MrOliveira
Rising Star
Bronze Level
MrOliveira
I joined the site through bankrollmob affiliation, created the account and got 5 usd free, I've been playing there for a week, I won a few tens of dollars at a 10 cent tables and then I risked it at high tables like $0.50/1+...
I'm a player who knows how to play better at highstakes tables. so after having won more than 300 usd i tried to make a deposit (i used the MuchBetter App method) to check the speed of deposit and withdrawal but my deposit was not credited on the HS platform. so i emailed support and they said i should sort this out with MB support.
but on the MB site there is an article explaining what we should do if we deposit on the site and are not credited.
here: https://...support.muchbetter.com/h...ccount-but-not-credited-to-my-gaming-account-
I sent several messages to MB support and they said they are investigating with the transaction ID I sent them.
MB support said that the deposit was made and sent me proof of it to my email.
right now i have over 700 usd in my account and my focus was to play highstakes tables and not withdraw all time, i like to play highstakes... but now i'm really worried and so i emailed to "gaming-curacao" (they are regulated here), more brm, and vip-grinders I will inform in soon too.
and I am also seeking help from a lawyer friend who works in this area of combat against scams of this type, (I don't know if HS really is a scam, but these things are not common in online poker cuz I've played for over a decade and I know it).
so, I think this is happening because they don't want me to make any withdrawals, so far I haven't been able to withdraw anything at all.
the best way to solve these problems is for all of us to get together and report the things that are wrong there, so that we can at least have our deposit returned to the account. I am a Brazilian player who consider myself a professional because I make a living from it, I pay my bills through it, I help my mother, my children, my family with my work in online poker.... I can't keep having these types problems, my time is very valuable.
thank you all and let's all seek and demand that things work out the right way or we will be scammed !
I joined the site through bankrollmob affiliation, created the account and got 5 usd free, I've been playing there for a week, I won a few tens of dollars at a 10 cent tables and then I risked it at high tables like $0.50/1+...
I'm a player who knows how to play better at highstakes tables. so after having won more than 300 usd i tried to make a deposit (i used the MuchBetter App method) to check the speed of deposit and withdrawal but my deposit was not credited on the HS platform. so i emailed support and they said i should sort this out with MB support.
but on the MB site there is an article explaining what we should do if we deposit on the site and are not credited.
here: https://...support.muchbetter.com/h...ccount-but-not-credited-to-my-gaming-account-
I sent several messages to MB support and they said they are investigating with the transaction ID I sent them.
MB support said that the deposit was made and sent me proof of it to my email.
right now i have over 700 usd in my account and my focus was to play highstakes tables and not withdraw all time, i like to play highstakes... but now i'm really worried and so i emailed to "gaming-curacao" (they are regulated here), more brm, and vip-grinders I will inform in soon too.
and I am also seeking help from a lawyer friend who works in this area of combat against scams of this type, (I don't know if HS really is a scam, but these things are not common in online poker cuz I've played for over a decade and I know it).
so, I think this is happening because they don't want me to make any withdrawals, so far I haven't been able to withdraw anything at all.
the best way to solve these problems is for all of us to get together and report the things that are wrong there, so that we can at least have our deposit returned to the account. I am a Brazilian player who consider myself a professional because I make a living from it, I pay my bills through it, I help my mother, my children, my family with my work in online poker.... I can't keep having these types problems, my time is very valuable.
thank you all and let's all seek and demand that things work out the right way or we will be scammed !
M
MrOliveira
Rising Star
Bronze Level
Good News
HI ! GOOD NEWS !
I logged in just now and I saw that my deposit was credited, now i will wait if i will be able to make a withdrawal. I saw this now. I will keep informed if I will receive my deposit or not.
I hope that everything will be resolved to everyone !
HI ! GOOD NEWS !
I logged in just now and I saw that my deposit was credited, now i will wait if i will be able to make a withdrawal. I saw this now. I will keep informed if I will receive my deposit or not.
I hope that everything will be resolved to everyone !
V
valeski 28
Legend
Loyaler
Good afternoon.I wouldn´t deposit my money in that unknown poker site.To make matters worse, you can´t withdraw your winnings.Just play in reliable sites like pokerstars 888 ,GG Poker or party poker.
SopianaeExtra
between my 2 ears
Bronze Level
You are one very lucky man. I read your story from beginning to end and never would've guessed such a fortunate outcome for you.I received my withdrawal, it took a few hours... I think everything is normal now on the site. I wish everyone to receive it and that the site is safe to play.
GL on the tables, dude!
M
MrOliveira
Rising Star
Bronze Level
MrOliveira
Hello, I hope everyone gets the withdrawal too. maybe this is temporary... but anyway we should always investigate before depositing. I joined this site with $5 free and had profits over $700...
I'm glad I got my cash out which probably everyone else will too and everything will be back to normal.
good luck to you too, and good health and prosperity to all.
hugs.
Hello, I hope everyone gets the withdrawal too. maybe this is temporary... but anyway we should always investigate before depositing. I joined this site with $5 free and had profits over $700...
I'm glad I got my cash out which probably everyone else will too and everything will be back to normal.
good luck to you too, and good health and prosperity to all.
hugs.
roberto51
Visionary
Platinum Level
What is the minimum deposit? How much did you deposit? Do you need to wage the deposit to be able to withdraw? How long did you wait for your withdrawal?
M
MrOliveira
Rising Star
Bronze Level
HS
Hello,
i think the minimum to deposit is 10 usd.
I deposited 10 usd using muchbetter app.
to cash out it is necessary to confirm the account cuz of anti-fraud.
my first withdrawal took a few hours. and I made a second withdrawal and it only took 3 hours.
I think you better ask about your doubts in the official support "support@highstakes.com" because his information is more safe.
Hello,
i think the minimum to deposit is 10 usd.
I deposited 10 usd using muchbetter app.
to cash out it is necessary to confirm the account cuz of anti-fraud.
my first withdrawal took a few hours. and I made a second withdrawal and it only took 3 hours.
I think you better ask about your doubts in the official support "support@highstakes.com" because his information is more safe.
Last edited:
roberto51
Visionary
Platinum Level
roberto51
Visionary
Platinum Level
A question for those who play at this poker room. How is the verification of the account, payment of money and generally contact with the support? Is there any contact with this poker room to find out anything?
C
Capolos
Rising Star
Bronze Level
im trying to verify my account and i can see the purposeful delay in the process, i mean, most of the sites do that. some sites will wait just around one to two days and then they proceed with transaction. let´s say thats fine. but this site, it´s already been ages. and no progress.
i don´t want to judge any poker site just because it´s new, or it has low traffic.. but highstakes.. theres just that bad feeling..
also the rake at cashgame tables is ridiculous.. 5% unlimited.. to be fair there is some kind of rakeback but man.. 5% wow, reminds me my old local live card room.. with rake as high as 10%
i don´t want to judge any poker site just because it´s new, or it has low traffic.. but highstakes.. theres just that bad feeling..
also the rake at cashgame tables is ridiculous.. 5% unlimited.. to be fair there is some kind of rakeback but man.. 5% wow, reminds me my old local live card room.. with rake as high as 10%
M
muleyy999
Enthusiast
Silver Level
the 5% unlimited rake is too much ...glad u brought that up ...they want to grab some cash now
roberto51
Visionary
Platinum Level
Is there any contact with this poker room? Does support work there? Deposits work lightning fast, but how is the payout? How is the account verification? I have sent them a dozen e-mails about these matters, no replies.