The latest reply from pacific:
"..Kristian, we implement regular checks on our member's accounts and game
play. This is to ensure that all our members are playing in accordance
with our Terms and Conditions and to ensure the integrity of our
members? accounts and also our sites.
Should we find any members who have contradicted our Terms and
Conditions or who have abused our services in anyway, their account(s)
will be blocked and funds forfeited accordingly.
Please review the following passage quoted from our Terms and
Conditions:
"6. Prohibited Uses of the Site and Service
v) Chip-Dumping: Chip-dumping occurs when any player deliberately loses
a hand in order to deliberately transfer his chips to another player who
is in partnership with him.
As your actions are in direct violation of our Terms and Conditions, the
decision to permanently block your account and hold all funds will
remain.
This decision is final and will not be revoked under any circumstances.
I now consider this matter closed and any further correspondence
regarding this matter will not be entered into.."
Why doesn't pacific practice this?
"..If it is suspected that the user has colluded (ie. behaved suspisciously by working with other players on the table, possibly with very close IP ranges) or chip dumped (intentional movement of funds not related to poker activity) then the user will be unlikely to get the winnings until pacific have contacted his bank, or
neteller, and assembled copies of personal ID, proof of address etc.
..and as long as the client realises this and co-operates by providing requested documentation in a timely manner, then the issue will be resolved.."
But I'm not gonna give up...
kristian