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ScooperNova
Hair in a Biscuit
Loyaler
Well, the flawed rule in question isn't necessary to have a game. The rule could actually be much better. I could almost understand if player 1 has 100,000, player 2 has 90,000 and player 3 has 10,000, perhaps the low stack should get third place if player 2 and 3 are taken out simultaneously, even though they both really achieved 2nd place. 100,000, 50,0001, and 49,999 and equity should be given consideration. I guess that's asking a lot out of developers who are struggling to get past "configuring" lol. It probably works that way everywhere though, maybe even live tourneys, I just wasn't aware. It's good to know now, and the rules are the rules and I abide by them everyday. God bless you too.Yes. Rules are rules because without them we would all win meaning we would just break even. Need those rules to have a game. 1 chip more means that pile is bigger. Good or bad, we all win & lose by the same rule(s). GL in future games. Knowing the rules of the game you play makes you a stronger player.
GL & God bless.
ScooperNova
Hair in a Biscuit
Loyaler
Saw that tonight myself. Closed and reopened a few times and it's working.
T
tb87
Enthusiast
Silver Level
Looking for anyone else who has ever had an issue with Spin To Enter Tournament. Having a difficult time resolving an issue and support is just giving the typical run around.
Won a Spin to Enter a tournament but it never sat me at a table or registered me. $65 down the drain in the process to win it. Submitted requested information but was told some other department had to handle it and to wait for an email. Late Reg for the tournament was open until 7PM ( I made first contact at 1:24pm ) and funny enough I got a generic email response making reference to an unrelated tournament I had won an entry into via satellite at 6:59PM. Not happy at the moment how things are being handled.
Won a Spin to Enter a tournament but it never sat me at a table or registered me. $65 down the drain in the process to win it. Submitted requested information but was told some other department had to handle it and to wait for an email. Late Reg for the tournament was open until 7PM ( I made first contact at 1:24pm ) and funny enough I got a generic email response making reference to an unrelated tournament I had won an entry into via satellite at 6:59PM. Not happy at the moment how things are being handled.
A
ACR Rep
AmericasCardroom Rep
Silver Level
Hello, I apologize for the late response. Please remember that this type of tournaments are based on Prize Structure.
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ACR Rep
AmericasCardroom Rep
Silver Level
Six Plus Hold’em (also known as Short Deck Poker) has arrived at Americas Cardroom.
This new twist on Texas Hold’em removes all 2 through 5 cards from the deck. It’s fast becoming a player favorite as it allows for bigger hands and bigger pots!
This new twist on Texas Hold’em removes all 2 through 5 cards from the deck. It’s fast becoming a player favorite as it allows for bigger hands and bigger pots!
Six Plus Hold’em is now available in the cash game lobby, at all stakes. We’ve also created a detailed How to Play section, which includes a hand ranking chart on the website, here.
A
ACR Rep
AmericasCardroom Rep
Silver Level
Thank you for this information, I sent it to the IT department, soon as I have an update about it I will let you know via Private message or here.
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ACR Rep
AmericasCardroom Rep
Silver Level
Thank you for the feedback, if you want I can pass this to the Tournaments department to take in consideration.
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ACR Rep
AmericasCardroom Rep
Silver Level
Hello, our Development team still looking into this. Unfortunately, I don´t have the specific time frame. However soon as I receive any information regarding this, I will let you know.
A
ACR Rep
AmericasCardroom Rep
Silver Level
Apologize for the inconvenience and also for the late reply, I´m checking the case with the tournaments department. Thank you for your patience.
A
ACR Rep
AmericasCardroom Rep
Silver Level
Hello, apologize for the late reply. If you still have issues with the Configuring message please try the following steps:
1. Close the poker application then perform a DNS Flush (If you don't know how to do that please search it on your browser, you can also check this one). Then, open the poker application.
2. If you still have the same issue, add the poker application as an exception in your antivirus. (To do that, please contact your antivirus provider or check on their forums) Re-start the poker application.
3. If you already did the step 1 and 2, please reinstall completely the application. (Remember to delete ALL the files related with ACR and then reinstall it)
If you still have issues please let me know by Private message so I can give you personal assistance.
A
ACR Rep
AmericasCardroom Rep
Silver Level
Understood, could you please take a screenshot of the Cashier so I can make sure before I provide you the correct steps for fixing this situation.
ScooperNova
Hair in a Biscuit
Loyaler
ACR Rep—Is it possible the GI60 (gone in 60 minute) tournaments could ever return? I was surprised those didn’t last. I guess the bigger guarantees draw the most entrants, but I feel there is a decent group of players who hardly ever play in the 2-5 hour registration tournaments that would love a few more shorter registration tourneys sprinkled in that aren’t turbo and hyper. Pass that up the ladder for consideration lol. Thanks.
LJG23
Rock Star
Silver Level
That has my balance, address, phone number...I don't know if you remember my posts about posting my IP address but this is a little much...why do you need a screen shot of something that I have already described?
Is it because I haven't deposited? I mean I have that problem everywhere...you're account is not treated like a real account until you make a deposit no matter how much money you have in it.
SouthparkSith
Visionary
Silver Level
The best information I ever received was. The spin and win game is a separate entity all together anything involving it is not handled by ACR support or casino support. You will not get refunded or even comped a tournament ticket it does happen from time to time where you win and don't get seated. Chalk it up to part of the gamble and move on. In the long run you'll still be $$ up on the entries unless you just go crazy all the time. Never do more than 20% of the entry cost of the tournament. Always do the dollar if you're doing anything $20 entry or more
SouthparkSith
Visionary
Silver Level
Is there ever going to be a deposit bonus on regular cash deposits again? It makes me Just scratch my head and think? What kind of crazy wants you to buy virtual money with real money in order to get more real money on a deposit? That's a special kind of special right there.Six Plus Hold’em (also known as Short Deck Poker) has arrived at Americas Cardroom.
This new twist on Texas Hold’em removes all 2 through 5 cards from the deck. It’s fast becoming a player favorite as it allows for bigger hands and bigger pots!
Six Plus Hold’em is now available in the cash game lobby, at all stakes. We’ve also created a detailed How to Play section, which includes a hand ranking chart on the website, here.
John_3_16
Legend
Silver Level
ACR REP This is too much!
The ACR client has developed a new spamware/malware habit. Upon closing I get the popup asking if I am sure. I click yes & it begins to close. BUT before it does it executes my browser to the million dollar page without my permission.
Why has this malware /hijack behavior been programmed into the latest update. You think pissing me off even more than the constant game popups is going to make me hate you enough to enter this tournament??? NOT A CHANCE!
I am using Process Hacker to close /terminate your program until your IT hackers clean this crap software up a little. What else does it do? I have reduced its permissions to zero.
WoW... Your organization sure has balls. Wish their brains & sense of decency for players was as large.
Color me NOT impressed. :heeeellll :saint:
The ACR client has developed a new spamware/malware habit. Upon closing I get the popup asking if I am sure. I click yes & it begins to close. BUT before it does it executes my browser to the million dollar page without my permission.
Why has this malware /hijack behavior been programmed into the latest update. You think pissing me off even more than the constant game popups is going to make me hate you enough to enter this tournament??? NOT A CHANCE!
I am using Process Hacker to close /terminate your program until your IT hackers clean this crap software up a little. What else does it do? I have reduced its permissions to zero.
WoW... Your organization sure has balls. Wish their brains & sense of decency for players was as large.
Color me NOT impressed.
:heeeellll :saint:
thatguy6793
Legend
Silver Level
I posted a similar post in the pokertracker subforum but I wanted to post here just in case anyone else was having the same issue. I'm playing tournaments on ACR and my pt4 HUD won't record hands or display the HUD. If I go into cash games though it works just fine. Is this a problem with the new ACR update, which I downloaded today, or something else?
SouthparkSith
Visionary
Silver Level
That's a tricky question? Are you successful at smaller tournaments already? When you say bigger do you mean larger field or bigger ( more expensive) buy-in? I'd say at least 15 times your buy-in amount. There's many different ways to go about it?
A
ACR Rep
AmericasCardroom Rep
Silver Level
Hello ScooperNova, I appreciate your feedback and I will send it to the department in charge. If you have any other question or concern, let me know and I will happily assist you.
A
ACR Rep
AmericasCardroom Rep
Silver Level
Hello, if you are trying to reset your password or change your email, please be kindly informed that players are not allowed to change these personal details manually in the cashier section. However, you can always use the "Forgot password" option in the login screen to reset your password. In case you'd like to change your registered email address, please contact our Customer Service department at 1-877-314-4195 or via live chat. Please let me know if there is anything else I can assist you with.
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