ACR/BCP Update

[ACR Rep]

Hope they solve all the problems and go back to action there. I feel confortable playing in this plataform.

Truly appreciate your preference with our site, rest assure we are working hard to create the best game experience to all our players, yes indeed a lot of things to be improve, but we are happy to make it right and every day make it better. Appreciate your comments and wish you the best of luck at the tables :five:

 

[ACR Rep]

Venom is ending will freerolls be back when that's done?

The tournaments team is currently working to add more soon, keep an eye on our site! Wish you the best of luck at the tables :five:

 

[lcid86]

Played the freerolls yesterday. Multi-tabling was slow. Noticed the blinds would occasionally disappear. The button remained, but you had to look close to see who the BB and SB were after the flop. Like the improved stats tab.

 

[TheNutz4You]

Yes the info tab was a nice touch by ACR. All the info you need during an mtt is present there without having to check the lobby.

 

[Cajin007]

Played the freerolls yesterday. Multi-tabling was slow. Noticed the blinds would occasionally disappear. The button remained, but you had to look close to see who the BB and SB were after the flop. Like the improved stats tab.

Ditto.
Thats been an issue for several weeks now. Parts go missing, then reappear, then disappear.
Chips still sit in middle of board, ( better place is just above board cards ), Stats text is blury not matter how to size the table.
tourny lobby lags when updating, and program becomes a memory hog when you try to multi-table.
Not impressed so far with whats been done, hope they smooth all this out and it gets better.

 

[TRocker69]

lol

Ugh, this could happen.

But to be fair this also could happen in ANY tournament - live or online.

Good luck !

I was in a tourney a while back with a $30 buy in $7500 GTD and everyone was already ITM with the last standing spot being around $175,many other players had already went out and cashed. I was in great position and with plenty of chips. I was happy thinking well If i go out now at least I'll get almost $200. Well the tourney froze up,the site went down and was down for about a week. When they got the site back up,I was not rewarded what i should have got being already ITM in the tourney,they only refunded me my $30,pretty much a scam and now they are doing this crap in the Venom,not surprised at all.:heeeellll

 

[ACR Rep]

GOOD NEWS!

We have freerolls 10$ GTD and on demand tournaments available now!
There are no scheduled start times to worry about. You can think of On Demand Tournaments as multi-table Sit & Go tourneys. Instead of starting at a specific time, they begin as soon as 270 players have registered.

There’s no limit to how many On Demand Freerolls you can enter, so keep entering and play for free as often as you like.

More info here:

https://www.americascardroom.eu/online-poker-promotions/freerolls-on-demand/

 

[ACR Rep]

I was in a tourney a while back with a $30 buy in $7500 GTD and everyone was already ITM with the last standing spot being around $175,many other players had already went out and cashed. I was in great position and with plenty of chips. I was happy thinking well If i go out now at least I'll get almost $200. Well the tourney froze up,the site went down and was down for about a week. When they got the site back up,I was not rewarded what i should have got being already ITM in the tourney,they only refunded me my $30,pretty much a scam and now they are doing this crap in the Venom,not surprised at all.:heeeellll

Can you please send us a private message with your screen name and all relevant details relate to the tournament affected, to escalate it to the department in charge, to further assist you.

 

[tomk7788]

Is anyone moved from the blinds into the blinds when they are moved to new tables?

 

[Cajin007]

Missing blinds graphics needs working on.
And hand history file naming convention needs work.
$50 free-rolls same as $10 free-rolls would be also nice.

 

[ACR Rep]

Is anyone moved from the blinds into the blinds when they are moved to new tables?

Can you please send us a private message with your screen name and all relevant details relate to this, to escalate it to the department in charge, to further assist you.

 

[ACR Rep]

Missing blinds graphics needs working on.
And hand history file naming convention needs work.
$50 free-rolls same as $10 free-rolls would be also nice.

Appreciate your feedback , rest assure will be deliver to the department in charge for improvements.

 

[tomk7788]

I never heard from support on another issue after you promised they were going to email me.

How am I supposed to know the hand numbers of hands I was moved to new tables? I was moved to the BB three times in a row on table changes. People on twoplustwo are having similar issues.

Also, your crack team of developers still haven't figured out how to designate people who are sitting out.

 

[TRocker69]

Brainswashed

hey everyone freerolls are back! Time to get your brains washed into depositing again:burnout:uke:

 

[Bev]

I never heard from support on another issue after you promised they were going to email me.

How am I supposed to know the hand numbers of hands I was moved to new tables? I was moved to the BB three times in a row on table changes. People on twoplustwo are having similar issues.

Also, your crack team of developers still haven't figured out how to designate people who are sitting out.

Don't you know you are supposed to be taking screen shots of every hand when you play ? All the while you are playing !
( it helps make the game more relaxing )

 

[ScooperNova]

hey everyone freerolls are back! Time to get your brains washed into depositing again:burnout:uke:

Not a snowballs chance in hell lol.

 

[ScooperNova]

Is anyone moved from the blinds into the blinds when they are moved to new tables?

I’ve gotten royal shaft several times in Mtts before, moving constantly into the blind and utg. I’ve seen tons of people make similar complaints.

 

[TRocker69]

WPN

I don't understand how anyone could watch this dumpster fire and think they have the competence to stop bots and collusion. It's mind boggling that any human being possessing a rudimentary understanding of logic could have any iota of faith in these wpn skins whatsoever.

By far the worst online poker site since UB. Cheaters everywhere on every table or they are house players. Fixed poker:rock:

 

[TRocker69]

WPN

I’ve gotten royal shaft several times in Mtts before, moving constantly into the blind and utg. I’ve seen tons of people make similar complaints.

Fixed poker :rock:

 

[TRocker69]

Freerolls

GOOD NEWS!

We have freerolls 10$ GTD and on demand tournaments available now!
There are no scheduled start times to worry about. You can think of On Demand Tournaments as multi-table Sit & Go tourneys. Instead of starting at a specific time, they begin as soon as 270 players have registered.

There’s no limit to how many On Demand Freerolls you can enter, so keep entering and play for free as often as you like.

More info here:

https://www.americascardroom.eu/online-poker-promotions/freerolls-on-demand/

Where theres a Cheater, Bot or Fixed player on very table:rock:

 

[xxgsaint5501xx]

My question to ACR is what moron did they hire, now I,m a computer idiot but my son inlaw is a real computer nerd fixes them designs web sites and pretty much anything a computer does he knows how and why and he told me they must of hired a 10 year old because he said it should be a real easy fix what he said to me made me pause because if they cant fix this what other bugs are in there waiting for people to exploit:ahhhhh:

I have been a programmer for almost twenty years and completely agree with your son in law. The code needed to run their loyalty rewards program is extremely simple and can be written by any legitimate programmer in a matter of a couple of days at the most. There is absolutely, one hundred percent no valid technical reasons for this upgrade to have taken so long. None. Anyone who represents a contrary point of view is flat out lying.

 

[Burgundy145]

Blitz Poker

Been playing ACR for a couple months and I can say I have no complaints. Only thing I am wondering is when Blitz poker will be available to play on desktop full time? I played when it was available for a short period of time and liked it a lot!

 

[ACR Rep]

Been playing ACR for a couple months and I can say I have no complaints. Only thing I am wondering is when Blitz poker will be available to play on desktop full time? I played when it was available for a short period of time and liked it a lot!

Rest assure it will be available again pretty soon, we will post it once release again, thanks so much for choosing us!

 

[ACR Rep]

I never heard from support on another issue after you promised they were going to email me.

How am I supposed to know the hand numbers of hands I was moved to new tables? I was moved to the BB three times in a row on table changes. People on twoplustwo are having similar issues.

Also, your crack team of developers still haven't figured out how to designate people who are sitting out.

In order to further assist you , please send us a private message with your screen name and all relevant details relate to your inquiry please.

 

[chicopaw]

played a PLO tourney last week with re-entries, So everytime I re-entered im sat at the same table, Now lets say it was 4+ ,.Really how can that be !!!!!!!!!!!
Not right, Not fair,Disappointed