Poker Orifice
And Still...
Platinum Level
I had a similar problem with 888 upon receiving a player-to-player transfer. I tried to clear that for months and yet it NEVER budged. I discovered by reading a post here on Cardschat a method for getting around it.Well I am stuck here and I fell into the trap!
I played one of the WC freerolls and I got a $2 sport bonus. After reading the rules I thought it was clear to me, you had to wager 6x the bonus amount with min odds of 1.50.
I have around $155 of real money. So after wagering around $30 in the Sports book, I checked the bonus bar and it was stuck in the middle, not cleared.
I sent support a mail and after waiting for a week they send me this reply
"I've checked your account and I can see that you have that bonus balance of 2 USD and another 155.42 USD in real cash funds.
In our Bonus Policy it states that: "If you have both Available Funds and Restricted Funds in your account, the next wager you make will use Available Funds first. Restricted Funds will only be used once your Available Funds balance is zero."
So all of your bets were made using real cash funds and that's the reason why the wagering bar isn't updating."
Can you believe that ? ??
So they want me to lose $155 first to clear a $2 bonus?
I have asked them to remove the bonus , I am worried they will stop me to withdraw my real money balance that I earned through poker tournaments mostly, but also some sports bets there.
I am in shock right now and waiting for an update.
I had around $500 in my account and my 'transfer' (treated as a 'Bonus') was ~ $120
What I did was, registered for Tournaments that weren't going to start for a few hours (or even some that were registering early but didn't start until the following day). So I'd find a $215, a couple $109's, some $55's... whatever it took to use up that $500.
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Then I'd jump on cash tables & grind away at that 'bonus' & sure enough it worked.