WPT Global (error WGL: the driver does not appear to suport OpenGL)

recerveau

recerveau

Visionary
Platinum Level
Joined
Jan 23, 2017
Total posts
853
Awards
2
Chips
308
Hello, friends!

Has anyone had this error when installing the WPT Global software?
I've tried several ways. Has anyone succeeded?

Aaaaaa
Bbbbb
 
Andyreas

Andyreas

Moderator
Moderator
Joined
May 25, 2022
Total posts
11,970
Awards
8
DE
Chips
1,098
Which operation system are you using? I remember reading in the forum somewhere that wpt does not support some old OS'.
 
recerveau

recerveau

Visionary
Platinum Level
Joined
Jan 23, 2017
Total posts
853
Awards
2
Chips
308
Which operation system are you using? I remember reading in the forum somewhere that wpt does not support some old OS'.
Andyreas, I'm using Windows 10, I don't think it's old.
 
recerveau

recerveau

Visionary
Platinum Level
Joined
Jan 23, 2017
Total posts
853
Awards
2
Chips
308
Yes, than that's not the issue.

Unfortunately I'm not a huge techy, so hopefully someone else is able to help.
Let's wait for someone who understands, or has been through this.
 
F

fefibecerra

Rock Star
Platinum Level
Joined
Aug 6, 2019
Total posts
222
Awards
1
Chips
172
Hello, friends!

Has anyone had this error when installing the WPT Global software?
I've tried several ways. Has anyone succeeded?

View attachment 367167
View attachment 367168
I just ran into the same issue. I'm running a virtual machine on my linux computer. From what I read it seems like WPT global requires a later version of DirectX, but my system only supports an earlier version. Maybe the same thing is happening to you?
 
Suns of Beaches

Suns of Beaches

Ripley rips it in on Replay
Platinum Level
Joined
Oct 26, 2019
Total posts
3,659
Awards
2
Chips
974
Yes, than that's not the issue.

Unfortunately I'm not a huge techy, so hopefully someone else is able to help.
W10 is outdated. There are no more updates to it. Yes it's not exactly old but this could still be the issue here.
 
Andyreas

Andyreas

Moderator
Moderator
Joined
May 25, 2022
Total posts
11,970
Awards
8
DE
Chips
1,098
W10 is outdated. There are no more updates to it. Yes it's not exactly old but this could still be the issue here.
No new releases maybe but (security) updates and support until October 2025.

I assume it's still one of the most used OSs nowadays.

I'd be very surprised if it's not supported by WPT.

Probably some other software components are incompatible here.
 
Suns of Beaches

Suns of Beaches

Ripley rips it in on Replay
Platinum Level
Joined
Oct 26, 2019
Total posts
3,659
Awards
2
Chips
974
No new releases maybe but (security) updates and support until October 2025.

I assume it's still one of the most used OSs nowadays.

I'd be very surprised if it's not supported by WPT.

Probably some other software components are incompatible here.
Ah I did not know it can still get security updates. I thought its already over sorry.
 
recerveau

recerveau

Visionary
Platinum Level
Joined
Jan 23, 2017
Total posts
853
Awards
2
Chips
308
I just ran into the same issue. I'm running a virtual machine on my Linux computer. From what I read it seems like WPT global requires a later version of DirectX, but my system only supports an earlier version. Maybe the same thing is happening to you?
Probably. My DirectX is 11, not that old. Too bad.
 
recerveau

recerveau

Visionary
Platinum Level
Joined
Jan 23, 2017
Total posts
853
Awards
2
Chips
308
W10 is outdated. There are no more updates to it. Yes it's not exactly old but this could still be the issue here.
I don't think it's the OS. It probably requires DirectX 12 (which is unexpected for poker software), and mine is 11.

If you could check if yours is 12...
 
Suns of Beaches

Suns of Beaches

Ripley rips it in on Replay
Platinum Level
Joined
Oct 26, 2019
Total posts
3,659
Awards
2
Chips
974
I don't think it's the OS. It probably requires DirectX 12 (which is unexpected for poker software), and mine is 11.

If you could check if yours is 12...
I don't play there sorry but maybe @Poker Orifice can do this 4 u.
 
Andyreas

Andyreas

Moderator
Moderator
Joined
May 25, 2022
Total posts
11,970
Awards
8
DE
Chips
1,098
Have you tried to consult the FAQ page?

It answers some questions on system requirements and also some solutions for driver issues.

See here:
 
Danilo

Danilo

5am Club
Moderator
Joined
May 18, 2012
Total posts
7,593
Awards
15
Chips
386
I use Windows 11 and when I try to install WPT on my PC I receive the same message I can only play via cell phone, I didn't find out what the error would be on the PC I already updated drivers I tried on another PC but I always receive the same message when I try to install...
 
Top