Gritz18
Legend
Loyaler
I just won the prize below on party poker, but I can't find the amount in my cashier.
If anyone can help me.
Thank you Cesar
If anyone can help me.
Thank you Cesar
mtl mile end
Legend
Bronze Level
Hover over your account balance in the lobby, and you will see a ticket icon. Click it.
EDIT:
I forgot to mention that earlier today this function was down for me. It showed no tickets available even though I was going to check on the ticket that I had just won seconds before. The lobby still showed a ticket available in the listing for games for which I had a ticket, but the "Tickets Balance" in my Account read "0".
If you are really concerned, check the listing for the appropriate game and you should see a ticket icon in the schedule. Likewise, if you try to register for the appropriate game, you will be asked if you want to use your ticket.
EDIT:
I forgot to mention that earlier today this function was down for me. It showed no tickets available even though I was going to check on the ticket that I had just won seconds before. The lobby still showed a ticket available in the listing for games for which I had a ticket, but the "Tickets Balance" in my Account read "0".
If you are really concerned, check the listing for the appropriate game and you should see a ticket icon in the schedule. Likewise, if you try to register for the appropriate game, you will be asked if you want to use your ticket.
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kunkgreen
Legend
Platinum Level
Check a button on the right (filter) in my tickets.
For me it appears with an error almost inside another button that I don't remember what it is.
Filter by inactive tickets.
There should be no game (for your ticket) available for the next few hours, so it shows up on inactive tickets.
For me it appears with an error almost inside another button that I don't remember what it is.
Filter by inactive tickets.
There should be no game (for your ticket) available for the next few hours, so it shows up on inactive tickets.
Gritz18
Legend
Loyaler
I followed everyone's guidance and didn't find anything, I'm not registered in any tournament, nothing just appears, except what I already had.
It's good to know I don't play this tournament anymore, and this Party Poker to be bad will have to improve a lot.
I've won that free sports bet on roulette several times and I can never find it, I've turned the site inside out and I can't find it.
Other than that, there are some things that don't work for me, for example those throwables suddenly stopped working, I press that little rocket and nothing happens.
I've already contacted support, and they just don't know what's going on, they asked me to send a video showing the problem, but what will I show?
I already spoke with their representative here on Cardschat, but nothing resolved.
I think I will personally talk to the owner of Party Poker, if he doesn't solve my problem I will withdraw all my money from the room, and if I do that they will go broke, after all I have a lot of money there.
kunkgreen
Legend
Platinum Level
Go to settings and make sure animations are not turned off.Other than that, there are some things that don't work for me, for example those throwables suddenly stopped working, I press that little rocket and nothing happens.
Did you manage to find the filter option??? Yes or No? (it appears blurred inside the lobby button for me)
Whenever I have a ticket that I can't see, it goes to inactive tickets
Finally check that you are not already written here:
Attachments
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Gritz18
Legend
Loyaler
As for the animations I've been in the settings several times I checked and unchecked and nothing happens.
I've already uninstalled the room twice following the support's guidance but it didn't help.
As for the ticket, I found it in inactive as you instructed me, but it appears that it cannot be used.
Thank you for your kindness, when you need we are here.
Thank you Cesar
Ps: When they release this ticket I'll have to play a $55 tournament, it's too much sand for my truck.
kunkgreen
Legend
Platinum Level
When there are games available it will normally appear alongside your standard tickets (daily and weekly freeroll)
Good luck!
Ahh... I don't know if I should tell you...
But my tickets that won I contacted them on twitter (thousand times faster than email), and they converted to P$.
Good luck!
Ahh... I don't know if I should tell you...
But my tickets that won I contacted them on twitter (thousand times faster than email), and they converted to P$.
Gritz18
Legend
Loyaler
They could have that option in their own room, and I don't even have a twitter, and I wouldn't know how to ask them to do that either.
Gritz18
Legend
Loyaler
I wrote an email to Party Poker support, if it would be possible to exchange the $55 ticket for P$, but they replied that it is not possible.
Below is their answer.
Paula (partypoker.com)
Nov 7, 2022, 00:56 GMT+1
Dear CESAR AUGUSTO GRITZ,
Thanks for contacting us.
We contacted you to inform you that, unfortunately, it is not possible to exchange the MILLIONS ONLINE KO $55 Ticket as it is available in your account until 11/15.
If you do not see available tournaments by the mentioned date, please contact us again.
We appreciate your understanding.
If you still have questions, do not hesitate to contact us through our Customer Service.
Yours sincerely,
Paula
So now I'm going to have to play this MILLIONS ONLINE KO $55, until the 11/15th, now I have to wait for a tournament to open in the lobby to be able to play.
Below is their answer.
Paula (partypoker.com)
Nov 7, 2022, 00:56 GMT+1
Dear CESAR AUGUSTO GRITZ,
Thanks for contacting us.
We contacted you to inform you that, unfortunately, it is not possible to exchange the MILLIONS ONLINE KO $55 Ticket as it is available in your account until 11/15.
If you do not see available tournaments by the mentioned date, please contact us again.
We appreciate your understanding.
If you still have questions, do not hesitate to contact us through our Customer Service.
Yours sincerely,
Paula
So now I'm going to have to play this MILLIONS ONLINE KO $55, until the 11/15th, now I have to wait for a tournament to open in the lobby to be able to play.
Gritz18
Legend
Loyaler
This partypoker can only be kidding, the guys open a tournament that will start in a couple of hours or so and there are only three registrations.
Andyreas
Moderator
Moderator
Easy money for you! 🤣This Partypoker can only be kidding, the guys open a tournament that will start in a couple of hours or so and there are only three registrations.
View attachment 316520
Gritz18
Legend
Loyaler
That's if they don't cancel at the last minute.
Wild McLean
Rising Star
Bronze Level
Having same problem I won on freeroll $7.50 high Roller ticket saying inactive lol.... scameI followed everyone's guidance and didn't find anything, I'm not registered in any tournament, nothing just appears, except what I already had.
It's good to know I don't play this tournament anymore, and this Party Poker to be bad will have to improve a lot.
I've won that free sports bet on roulette several times and I can never find it, I've turned the site inside out and I can't find it.
Other than that, there are some things that don't work for me, for example those throwables suddenly stopped working, I press that little rocket and nothing happens.
I've already contacted support, and they just don't know what's going on, they asked me to send a video showing the problem, but what will I show?
I already spoke with their representative here on Cardschat, but nothing resolved.
I think I will personally talk to the owner of Party Poker, if he doesn't solve my problem I will withdraw all my money from the room, and if I do that they will go broke, after all I have a lot of money there.
