Pokerstars contact number

[Bilatron]

Hey everyone.

I had a pokerstars account many years ago and recently started laying again. Because of the changes I regulations my account only worked on pokerstars.com and because I'm UK based it wouldn't let me log in to play.

So I set up another account from the UK and this worked fine for a day but they then froze that account.

I emailed them and was told it was due to having multiple accounts. I tried explaining but the didn't reply too the emails.

So I logged into the website on my original account using a VPN (I know, I know) and spoke to them on the chat to explain. The guy was very good and accommodating. He said I couldn't play using a VPN and told him I know I had no intention of doing that, but it was the only way I could access the chat help. Anyway long story short he helped my migrate my original account to the UK.

When I did this I had to log off and on for it to activate and when I did that, my account was locked in the UK.

So now I can no longer get in nor access the chat function. I've sent them several emails and also submitted an online form but they never rely and it's been over a week.

SOOOO, anyone know of a contact number for them so I can try to talk to someone? I've saw on some other threads on here people telling others to call them up but I cannot find a number anywhere for them.

Thanks in advance for any help!

 

[Woburn]

The best way it when you will contact them thrue their webpage - in help there is explain step by step what to do.
But remember - you are potential lier so it will be not easy.

 

[Bilatron]

Thanks Woburn, I've done all that...they don't respond.

I've also been truthful but they may choose not to believe that.

 

[COMIRRR]

Wait a few more days ... maybe he'll answer your messages. Do not have any friend with PS account to contact them for you?

 

[najjah166]

look in your spam emails, maybe they have not been seen, i got the same think for me, my account is frozen, because my son's account has the same address, yesterday I checked and found an e-mail which they send me the 17, they asked me to accept their conditions and send it their so i did it I accept the conditions imposed by Pokerstars, and now I 'wait for they unlock my account.

 

[samsonand]

Me too

Hello people, please I would like to know a contact telephony but in Spanish if it were better because English is a bit slow for this language since it is my second language of learning please be great that information data.

 

[JaanRaio]

yeah maybe someone can tell a phone number where i can call, because i got problem with first deposit bonus, and i write pokerstars support 4letter and i dont got helped with 2weeks, that sucks. They only write me, tehy got my letter and thats ll. 2weeks dont helped me, still waiting,

 

[Transcendence]

Tweet them. https://twitter.com/PokerStars

 

[juliannorei]

brasilian

speaking staff ... I would like the forum had at least the translation of the option already google it is entirely in English, or if he had a Spanish version, it would be legal and covered many more people around the world especially from Latin america where I live , and English is not very worked.

 

[juliannorei]

bad luck or a lot of confidence?

I started playing poker a year earlier had excellent results every time recovering at least invested for a while now, I do not know if it's luck or my fault even more can not reach or the bubble in a MTT, lose with AA and AX, AT AJ, ETC ...
It would be good to take a break from gambling?
or continue and believe more in myself?

:captain:

 

[Rupster]

My PokerStars site will no longer come up and I can`t get a live response from PokerStars and I don`t know how to fix my site???

 

[RALF_AK]

...I went through something similar, as my wife's account was frozen... I got in touch using the link https://www.pokerstars.com/pt-BR/help/ and managed to resolve it... if you can't access this option, I suggest using the VPN again, explaining the situation and reactivating the account.