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Message: [QUOTE="Tenaciousplayer, post: 1806147, member: 78964"] [b]Lastest conversation about withdrawal[/b] This is their reply to my response to their excuses: Dear Lisa, Thank you for contacting us. [COLOR=red](again, is what they should of said)[/COLOR] I know it seems like a long time, and we are sorry for any inconvenience this causes, however it is our policy to remain honest with our customers at all times rather than give unrealistic timeframes. This takes into account online processing, our security process and receipt and delivery to you by our processing partner. The most important thing to us as always is that your funds are on their way to you right now and safe every step of the way. Our accounts team is also working with new processing partners who are turning around withdrawals faster every week. Thank you once again for your continued patience and understanding during these changing times. We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other matter. Your reference ID for this email is [B]LTK572010340692X[/B]; please quote this number in any further communication on this subject. Kind regards, Linda Clark -- [COLOR=red]How can this be, I asked and asked and yet you kept saying oh 4-6 wks now the time has come for you to deliver and you now say 6-8 weeks. Your original statement has been how your security is very thorough but I am not believing this anymore. This is just ridiculous why should US Players have to wait so long for their winnings. Why can’t you use Western Union or Debit cards like some of your affiliates. All you are going to accomplish is slowing down you traffic because US players will not play where they can not get their winnings, this is so unfair. How do I know that when 2 more weeks pass you won’t be saying it’s going to take another 2 weeks. I feel like you are trying to pressure us into never withdrawing and just continuing to support your site. This is not a good business practice.[/COLOR] [B]Subject:[/B] Withdrawal Inquiry; Player: practicalplayer321 (LTK572010340692X) Dear Lisa, Thank you for contacting us. We deeply apologize for the inconveniences experienced while trying to receive your withdrawal. Please be aware that we are currently experiencing a serious delay processing our check withdrawals. Therefore, we are adding 2 more weeks to all checks that are pending approval, and to all checks requested from now on. New time frame goes from 6-8 weeks now and still 3-5 business day to get the check delivered. We are trylu sorry about this, but rest assured that we will still do our best to make sure withdraw gets approved as soon as possible. We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other matter. Your reference ID for this email is [B]LTK572010340692X[/B]; please quote this number in any further communication on this subject. Kind regards, Laura McAdams -- [/FONT][/COLOR] [/QUOTE]

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