
donkysnake
Rock Star
Silver Level
So, about 1 week ago ive made my deposit on labrokes and started to play, and the same day ive made a cashout request via skrill.
The 2nd day after, theyve asked me to send the ID and other documents that they needed to verify my account, which is normal, like on other sites, BUT, 5 days are gonne now, and they didnt send me even an email, not to mention the money.
Ive contacted they support team, and they say all the time that i should wait till theyre verifacation team will send me an e-mail.
Btw, thats the 1st time this happens to me, all that waiting, in a poker site, and let me tell u, ive cashout on about all the poker sites available and it there werent problems. And i still think wtf is happening, i mean thats Ladbrokes, its suppose to be one of more fast and secure sites of poker and casino.
If anyone else plays one ladbrokes and have probably same dificulties please tell me, maybe im not the only one. Cheers
The 2nd day after, theyve asked me to send the ID and other documents that they needed to verify my account, which is normal, like on other sites, BUT, 5 days are gonne now, and they didnt send me even an email, not to mention the money.
Ive contacted they support team, and they say all the time that i should wait till theyre verifacation team will send me an e-mail.
Btw, thats the 1st time this happens to me, all that waiting, in a poker site, and let me tell u, ive cashout on about all the poker sites available and it there werent problems. And i still think wtf is happening, i mean thats Ladbrokes, its suppose to be one of more fast and secure sites of poker and casino.
If anyone else plays one ladbrokes and have probably same dificulties please tell me, maybe im not the only one. Cheers