well, if you don't like the site and their rules, don't play over there
if you send them an email, they would probably answer in a matter of a few hours, like they did to me, when I had some question about their software, deposit and withdrawal.
Just to make sure, I am not affiliated with them, and I do have some money won over there, but have not yet cashout.
Will be in future, but I have to deposit then play that money, then I may be able to withdraw what I won.
Basically, if you deposit $20 then you have to play and turn that $20 over, and after that you're eligible for withdraw, and they recommend bitcoin, in my case.
That's pretty much so with all
poker sites.
You have to make some initial deposit to be able to withdraw your winnings.
I will make a LONG story as short as possible. I believe the BOL is the worst site possible. I made around $10-$15 playing freerolls & then ran that up to $600 playing cash & they REFUSED to cash me out. I called their phone number every day for 30 days straight to hopefully talk to someone that knew even the slightest thing about poker & alas I did not. They said even though we offer freerolls we REFUSE to pay out money won on freerolls unless U deposit $. I said if U REFUSE to pay out freerolls & U admit that freely then why should I expect to pay me out on anything that I have won on your site.
Also they allow illegal raises on their site. For a brief example Player A bets $10.00 in PLO then Player B calls & Player C goes all-in for $10.01. This junk site then allows Player A to raise because they considered the $10.01 all-in a raise.
I cannot strenuously say it strong enough to say this is the worst site available.